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Peter Kern stepping down, Ariane Gorin to take over as Expedia Group CEO in May
By Mitra Sorrells and Derek Catron
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February 8, 2024
Kern has been Expedia Group's CEO since April 2020. The announcement came during an earnings call in...
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News
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Online
Q&A: How brands are using WeChat to attract travelers
By Mitra Sorrells
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June 27, 2018
Travel brands and destinations are vying for the attention of Chinese travelers – already a massive...
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Distribution
SiteMinder pockets ICG, Swiss clocks in with Travelport, Hotelzon drives with Cabforce, and more...
By PhocusWire
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June 30, 2015
This is a roundup of product news and announcements for travel DISTRIBUTION in tourism and hospitality...
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Summer months, sporting events drive travel search traffic
By Mitra Sorrells
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July 10, 2018
Travel industry marketers looking to capitalize on periods of high travel search traffic have the best...
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Social seating one year on: move over airlines - hotels, rail and events get a piece of the action
By Linda Fox
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May 9, 2013
Just over a year ago KLM lifted the lid on its Meet & Seat concept integrating social networking into...
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Technology
How travel brands are using Apple's App Clip to drive engagement, touchless experiences
By Jill Menze
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March 16, 2021
Brands including KKday, Caesars Entertainment and Expedia Group have developed App Clip solutions to...
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Technology
SoftBank leads $200M investment in serviced robotics company Keenon Robotics
By Jill Menze
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September 17, 2021
The Chinese company says the Series D round is the largest round of funding to-date in the service...
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Why the best way to stop bad travel reviews is to manage expectations
By Alex Bainbridge
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September 21, 2010
With the increase in product personalisation what were once products are now services, especially in...
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Best Western says only smart tech will do
By Bernadette Giacomazzo
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November 21, 2017
Chief digital officer Greg Adams shares the hotel franchise's plans for an improved tech...
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Credit card safety and cyber attacks in travel - everyone must take responsibility
By Stephen Joyce
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June 5, 2012
Cyber attacks and data breaches are on the rise, with some reports showing that restaurants, retail,...
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