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Online
Is pent-up travel demand at an end? It depends
By Johanna Jainchill – Travel Weekly
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May 24, 2023
Analyses from Mastercard and Bank of America found the answer varies by travel segment and could...
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Opinion
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Online
How travel giants, banks are rewriting the rules of customer loyalty
By Mario Gavira
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September 16, 2025
Travel companies are transforming into financial services platforms, banks are morphing into travel...
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ZUZU raises fresh capital, bets on AI to scale soul of indie hospitality
By Yeoh Siew Hoon - WiT
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August 29, 2025
The Singapore-based startup, founded in 2017 by former Expedia executive Vikram Malhi, is positioning...
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European hotels show interest in AI but gaps remain
By Abby Crotty
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July 11, 2025
A survey of over 1,500 European hotels confirmed there is interest in AI, but uptake is stalled by...
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Online
Experience industry leaders still see room to grow in changing landscape
By D.J. Catron
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August 19, 2024
At Phocuswright Europe, leaders from Viator, Tiquets and TourRadar spoke about how travel experiences...
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Distribution
Sabre takes stake in BizTrip AI, plans AI corporate travel assistants
By Linda Fox
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January 14, 2026
The partnership pairs Sabre’s agentic APIs and MCP with BizTrip AI’s travel LLM model and agentic AI...
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Why AI travel scenarios miss the $3T opportunity
By Robert Matsuoka
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May 30, 2025
Former TripAdvisor exec Robert Matsuoka evaluates where AI misses the mark in travel—and where the...
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Is technology helping hotels think beyond room revenue?
By Linda Fox
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May 13, 2025
Hotels are exploring concepts such revenue per available guest in a bid to offer more services,...
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How technology can help airlines meet traveler expectations
By Andrew Wilcock - Accelya
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January 12, 2024
With the aviation industry continuing to chart its course to recovery, it's critical airlines adopt...
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Hotels prioritize direct bookings but lack data clarity, report finds
By Abby Crotty
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June 18, 2025
The 2025 report included data from 21,000 anonymous survey respondents, representing over 700 hotel...
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