Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Marriott hit by another data breach

By Linda Fox | July 7, 2022

The attack, which used social engineering to gain access to an employee's computer, did not affect... Read More

News / Online

Revenge of the call center: Travelers are calling hotels more than before, says study

By Sean O'Neil | January 17, 2013

The travel industry has a huge opportunity to capitalize on phone calls as more consumers call to book... Read More

News

Gulf Air web services, Lexalytics screens text, Hahn Air and IATA, and more...

By PhocusWire | December 22, 2015

This is a roundup of product news and announcements for travel SYSTEMS in tourism and hospitality for... Read More

News / Online

TravelSky continues hotel outreach with Pegasus and Starwood connection

By Dennis Schaal | May 8, 2012

Travel agents in China can now perform electronic bookings of some Starwood properties because Pegasus... Read More

News / Online

Senior travel trends - adapting to technology and finding community

By Marisa Garcia | September 30, 2025

Trip.com Group has devised special programs for senior travelers and sees a potential $1 trillion... Read More

News / Distribution

BookLogic to the max, Amadeus signs Thai Lion Air, and more...

By PhocusWire | February 27, 2017

This is a roundup of product news and announcements for travel distribution in tourism and hospitality... Read More

From Our Partners / Online

How travel pros can embrace new traveler expectations

By Cheryl Miller - Expedia for Business | February 13, 2023

Expedia Group’s Traveler Value Index examines what travelers truly want and how travel professionals... Read More

Expedia Group acquires Pillow and ApartmentJet

News / Technology

Expedia Group goes deeper into alternative rentals with acquisitions of Pillow and ApartmentJet

By Mitra Sorrells | October 25, 2018

Expedia Group has acquired two software companies that serve the short-term rental market, a move it... Read More

News / Online

The Phocuswright Conference 2021 - five questions for financial analysts

By PhocusWire | October 21, 2021

This year's Street Talk panel features Helane Becker (Cowen), Jed Kelly (Oppenheimer & Co) and Mark... Read More

News / Online

Apple selects launch partner in HRS for hotel tools on Passbook app

By Kevin May | October 10, 2012

Nice win for HRS as it announces it will be the first - and initially exclusive - provider of... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel