Results for "Tourism Data Hospitality & Tourism Industry"

News / Online

From operations to compensation: How social media is changing hospitality

By Viewpoints | October 17, 2012

With the advent of smart phones and social media, we are seeing another major shift in hotel-guest... Read More

Opinion / Technology

How airlines can sweat existing assets to capture in-flight eyeballs

By Dan Hurwitz - Penthera | February 11, 2019

In-flight entertainment has evolved at a rapid pace in recent years, yet seat-back screens are... Read More

News / Startups

Q&A: Terry Jones on the challenges of creating a successful travel startup

By Mitra Sorrells | August 8, 2018

Terry Jones has had a long history in travel, including working as a travel agent, 24 years at... Read More

News / Technology

Ten cities where travel tech is hot

By Viewpoints | December 13, 2016

In the business venture world, travel tech startups and established firms alike have to compete for... Read More

News / Distribution

The changing face of the travel agency business

By Viewpoints | June 19, 2018

This is a viewpoint from Brendan Iglehart, founder of altSTATES. Online travel agents (OTAs) have... Read More

Technology

What customers want from travel brands on mobile in 2019

By Aisling White | January 16, 2019

Travelers are searching more, booking more and buying more on mobile—yet most travel brands aren’t... Read More

News / Technology

Can a chatbot alone manage travel disruptions?

By Kathryn Walson | August 3, 2022

While chatbot technology in travel has evolved, it can't replace everything a live agent can... Read More

News / Online

Yeah, yeah, yeah, the internet is great for hotels - but please do not neglect the telephone

By Patrick Landman | December 10, 2012

Are hotel businesses spending too much time concentrating on their digital channels at the expense of... Read More

News / Online

Viator's Ben Drew on further growth, educating consumers

By Linda Fox | April 6, 2023

Viator president Ben Drew attributes its recent growth to “changing almost everything about the... Read More

News / Technology

Travelport execs share insights from new platform migration

By Michael B. Baker – Business Travel News | August 24, 2023

More than two years after launching Travelport Plus as a unified platform to replace its three legacy... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade