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The naked truth about trust, hotels and Airbnb
By Viewpoints
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October 30, 2015
There’s no denying there has to be a high level of trust in the guest-hotel relationship. After all,...
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As travel giants circle, understanding the economics in tours and activities is vital
By Olan O'Sullivan - TrekkSoft
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March 3, 2020
In the past 24 months, the tours and activities sector has moved from, to borrow a Cinderella analogy,...
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China online travel trends - rising brands, IPO talk, Airbnb
By PhocusWire
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April 13, 2018
Our regular roundup of China online travel includes updates from Ctrip, Meituan-Dianping and Airbnb....
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Amadeus offers its take on Blockchain
By Martin Cowen
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October 18, 2017
Amadeus is "developing live prototypes and cultivating a network of specialist partners" as it delves...
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Why it’s time to take a braver approach to travel loyalty
By Ariane Gorin - Expedia Partner Solutions
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July 11, 2018
In 2018, many elements of the industry are at some kind of crossroads....
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Hopper opens to all, also fires up data research service
By Sean O'Neil
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January 13, 2014
Last week saw the soft launch of Hopper, the long-awaited consumer trip planning engine that claims to...
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Social app for business travel and voice service win Marriott accelerator
By Linda Fox
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November 17, 2016
Marriott has recently stepped up its quest to be more innovative and ready to meet the expectations of...
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Big Data? How some airlines are making a Big Deal out of yours
By Viewpoints
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October 10, 2013
The age-old mantra of "customer is king" has a new twist in travel – now it’s your data that rules....
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Exploring new opportunities on the web for hotels
By Viewpoints
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April 19, 2011
The hotel market is among the fastest growing segments of online travel, which itself dominates...
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Social media value to airlines goes up but budget and staffing still a challenge
By Marisa Garcia
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September 6, 2017
Airlines continue to increase social media staff, but are also adding responsibilities with a greater...
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