Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Technology

Test and see: how mobile at a global hotel powerhouse is boosting the bottom line

By Pamela Whitby | September 18, 2014

One thing we hear a lot of in the hospitality industry is that service and customer experience is... Read More

News / Distribution

Technology can clear the air between hotels and online travel agencies

By Viewpoints | May 27, 2014

Finance journalist Michael Lewis recently published a detailed exposé about high-frequency trading.... Read More

News / Technology

Can a chatbot alone manage travel disruptions?

By Kathryn Walson | August 3, 2022

While chatbot technology in travel has evolved, it can't replace everything a live agent can... Read More

News / Distribution

WeHostels does an inverse HotelTonight and switches to hotels

By Kevin May | February 19, 2014

Whiff of change in the air - WeHostels looks to be going a bit mainstream with news that it will... Read More

News / Distribution

How consumers search and book hotels across multiple devices [INFOGRAPHIC]

By Kevin May | June 9, 2014

Always connected traveller... Multi-device strategy... Omni-channel retailing... Fancy phrases to... Read More

News / Technology

The complete guide to online marketing and strategy for independent hotels (part one)

By Patrick Landman | November 1, 2016

We have put together a complete hotel internet marketing plan for independent hotels on how to drive... Read More

News / Technology

VIDEOS: TravelTech Show 2021 winners - Tour Amigo, Grapevine and Koderly

By PhocusWire | November 8, 2021

Here are the respective product pitches and details, including commentary about their pandemic... Read More

News / Technology

Travel chatbot provider Mindsay acquired by automation specialist Laiye

By Mitra Sorrells | April 14, 2022

Mindsay's AI-powered chat solutions are used by hotels, airlines, airports, OTAs and rail companies to... Read More

News / Online

Orbitz pushes media business for tour operators with AdventureFinder launch

By Dennis Schaal | May 19, 2010

Orbitz Worldwide is focused on two missions: building its hotel and media businesses. And with the... Read More

Interview / Startups

STARTUP STAGE: Ultimate Travel Club offers subscriptions for discounts

By Linda Fox | October 20, 2021

For a monthly fee, travelers get access to lower prices for hotels, holiday rentals, flights, car... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade