Results for "artificial intelligence"

News / Technology

Ground innovation, part 2: A new model for car rental

By Mitra Sorrells | March 11, 2019

For part 2 in our ground transportation series we look at some of the innovations in the sector from... Read More

From Our Partners / Technology

Personalisation and metasearch: in summary

By Sponsored Content | May 12, 2017

Metasearch is an intuitive product that generates a foundation of trust through its inherent... Read More

News / Technology

Technology could improve your brand reputation, but are you using it wrong?

By Marisa Garcia | May 8, 2017

Air travel could be better, and technology could deliver that, but only if the customer is at the... Read More

News / Online

The ultimate guide to airline customer relationship management and loyalty

By Viewpoints | January 2, 2013

Airline Frequent Flier Programs (FFPs) were introduced around three decades back by American Airlines... Read More

News / Online

Reimagining customer experience, part 2: Brian Solis on iteration vs. innovation

By Mitra Sorrells | July 16, 2018

What we really should be talking about is how are you designing experiences that people are willing to... Read More

From Our Partners / Distribution

Why marketing and revenue departments should bury the hatchet, right now

By Sponsored Content | July 8, 2018

Sponsored by RateGain. Did you know that for every hotel revenue manager (RM) there are two hotel... Read More

News

Startup pitch: Hyper says its on-demand travel assistance has traction

By Sean O'Neil | February 2, 2016

In December, Hyper was quietly released to the Apple App store as a travel booking assistant app. The... Read More

News

10 lessons I learned from building a travel startup

By Viewpoints | December 17, 2013

"About three years ago I jumped into the crazy adventure of creating a travel startup, launching... Read More

News / Online

Startup pitch: Tripsuit matches travelers with city breaks

By Sean O'Neil | January 15, 2016

Tripsuit aims to help point travelers to long weekend trips at popular destinations, starting with... Read More

News / Distribution

NDC tipping point? Seeking speed - Part One of Two

By Viewpoints | March 28, 2018

This is an analysis by Philippe Der Arslanian, CEO, Answair. “It offers three strategic... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026