Results for "Hospitality Operations Hospitality & Tourism Industry"

News

Startup pitch: Caption is a PMS and tech startup directed at the budget hotel long tail

By Sean O'Neil | December 27, 2016

Hotels in the lower-tier category and located in developing countries have a lack of relevant,... Read More

News / Online

Rethinking the traditional hotel guest satisfaction survey

By Viewpoints | May 21, 2013

The popularity of online reviews and the importance of social media are changing the way that hotels... Read More

News

Dark Arts: Why some OTAs fool hotels with fake prices

By Sean O'Neil | May 12, 2015

It's well known that major hotel chains routinely check the rates being offered for their properties... Read More

News / Startups

The AI-native edge: What travel can learn from AI-driven companies

By Phocuswright Research | November 3, 2025

Travel companies can get a preview of Phocuswright's report "The AI-Native Edge: Travel Startups... Read More

News / Online

The curious mismatch between hotel pricing and economic recovery

By Viewpoints | April 5, 2011

Despite the tough times the global hospitality industry has been navigating through, analysts agree on... Read More

News / Technology

Startup pitch: Roomlia, the hotel booking app, has a loyalty rewards twist

By Sean O'Neil | April 8, 2015

The competition for mobile-first, hotel booking apps has been heating up, with mobile set to account... Read More

News / Online

Matsuri raises $16M for rental technology push

By Linda Fox | April 4, 2022

The Japan-based company wants to expand its StayX technology platform nationwide.... Read More

News / Technology

Startup pitch: myHotel offers a brand-agnostic mobile app for hotel guests

By Nick Vivion | August 4, 2014

Chile-based startup myHotel has created a mobile app for hotels that doesn't hinge on a specific hotel... Read More

News / Online

Q&A: Carnival Cruise Line president Christine Duffy

By Mitra Sorrells | February 2, 2024

Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition... Read More

News / Technology

Why you should avoid selling rooms for peanuts on last-minute hotel apps

By Viewpoints | December 5, 2014

This Thanksgiving holiday in the US was an eventful one for the hospitality industry, not least due to... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel