Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

How to avoid negative online reviews from hotel guests by being great offline

By Patrick Landman | July 2, 2014

In the hotel industry, no matter how much you are on top of your game, and how hard you try, sometimes... Read More

News / Online

How Cornell students helped Leading Hotels of the World boost revenue

By Sean O'Neil | March 6, 2015

Companies don’t need to hire a large "big data" team to benefit from the latest academic knowledge of... Read More

The most popular news stories on PhocusWire in 2023

News / Technology

By PhocusWire | December 15, 2023

ChatGPT, the Hot 25 Travel Startups and news about major players like Expedia Group and Airbnb... Read More

News / Online

Luxury hotels and ecommerce: snobbery or laziness?

By Viewpoints | January 20, 2014

Many high-end businesses (such as luxury hotels) don’t dignify ecommerce and use the web for pure... Read More

From Our Partners / Online

Major trends for hoteliers to watch in 2023

By Duetto | December 7, 2022

Duetto explains why hoteliers should expect more tech adoption, changes to business travel and the... Read More

News / Technology

China's sharing economy gets its own industry body

By Martin Cowen | December 16, 2015

As the rest of the world argues over the pros and cons of the so-called sharing economy, China has... Read More

News / Online

How to respond to hotel reviews (hint: not too much)

By Viewpoints | January 4, 2013

The recent paper from Cornell's Center for Hospitality Research has garnered much attention in our... Read More

News / Distribution

TripAdvisor lists hotels on Google, Kayak, and Trivago, edging closer to meta metasearch

By Sean O'Neil | August 24, 2016

Over the past couple of months, TripAdvisor has been participating in Google's hotel metasearch... Read More

News / Online

TLabs Showcase - Hotel Peeps

By Kevin May | July 12, 2010

TLabs Showcase focus on startups featuring Romania-based Hotel Peeps.... Read More

News / Online

Hotels losing fewer clicks to intermediaries bidding on branded keywords

By Nick Vivion | July 8, 2015

The first quarter of 2015 has seen a slight improvement in the number of clicks lost by hotels to... Read More

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Why travel marketers need to look beyond search

Beyond ADR and RevPAR: A more complete view of hotel performance

Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies