Results for "artificial intelligence"

News / Technology

For hoteliers: 6 steps to success in text messaging and chat from an expert

By Viewpoints | April 19, 2018

This is a viewpoint from Sudheer Thakur, Founder and CEO at HelloShift. Smile! That's what most hotel... Read More

News / Online

Latest tech-driven era in travel needs a new type of rock star leader

By Alex Bainbridge | May 11, 2017

I have been in online travel (and offline, before that) long enough to experience a number of distinct... Read More

News / Distribution

Metasearch power plays: What hoteliers need to know about staying competitive

By Viewpoints | March 22, 2018

This is a viewpoint from Tim Davis, CEO of Pace Dimensions. . Most hoteliers understand how metasearch... Read More

Opinion / Online

Are you ready to create and manage a green travel policy?

By Johnny Thorsen | January 13, 2020

Simplified offset processes, "carbon consciousness" as a characteristic of loyalty and buying... Read More

Interview / Online

In the green room at Phocuswright Europe with... Cyril Ranque

By PhocusWire | May 9, 2019

In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire... Read More

News / Technology

Singing from the same songsheet? Airbnb Trips versus the current chart-toppers

By Martin Cowen | November 22, 2016

The deafening buzz around Airbnb Trips means that established experiential economy brands such as... Read More

Opinion / Technology

Time to talk - using Google Assistant to book a hotel room

By Pablo Delgado - Mirai | March 7, 2019

It is becoming clearer that using voice commands to search for and book hotels is going to be... Read More

Interview / Online

In The Big Chair - Ethan Lin of Klook

By Kevin May | February 28, 2019

Klook has only been on the scene since 2014 but - with almost $300 million in so far - it has become... Read More

Interview / Startups

Hot 25 Startups 2020: Hotailors

By PhocusWire | November 18, 2019

Hotailors automates the booking process in corporate travel and can handle a request within five... Read More

From Our Partners / Technology

Google Play: a ground-up app approach works best

By Sponsored Content | August 1, 2017

Jeena James has, all things considered, a pretty important job to do at Google. As global head of... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026