Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Hotels should gamify loyalty programs

By Viewpoints | September 19, 2013

NB: This is a guest viewpoint on hotel loyalty programs by Youri Sawerschel of Geneva-based... Read More

News / Technology

Knowland appoints Jeff Bzdawka as new CEO

By Kevin May | June 14, 2021

Jeff Bzdawka is a veteran hotel and technology executive, most recently serving as senior vice... Read More

Opinion / Technology

Coronavirus is reshaping the airport experience of the future, part 1

By Omar Abou Faraj - Dubz | April 28, 2020

Airport technology and new customer interfaces can play a huge role in making the industry more... Read More

News / Online

BookingSuite pushes further into rate management for hotels and rentals

By Sean O'Neil | March 8, 2016

Ordinarily, a product update doesn't merit a spotlight on its own. But a few things set apart the news... Read More

News / Technology

The Phocuswright Conference 2025 - speakers and program

By PhocusWire | September 11, 2025

The Phocuswright Conference 2025 takes place in San Diego November 18-20 at the Manchester Grand... Read More

News / Online

Startup pitch: Hotelchamp builds hotel software for boosting direct bookings

By Sean O'Neil | July 14, 2016

If you've ever visited a hotel's website but ended up booking via a third-party like Booking.com, you... Read More

News / Distribution

Millennials, dark social, influencers and payola - a cautionary tale for hotels

By Viewpoints | March 10, 2017

TV advertising is long dead – a part of marketing’s ancien régime that communicates less effectively... Read More

News / Distribution

Airbnb claims most significant development in its history - moving beyond accommodation

By Kevin May | November 18, 2016

It's big rhetoric time at Airbnb this week, with the home sharing giant claiming at its annual hoedown... Read More

From Our Partners / Technology

Payments power travel companies to new destinations

By Laurie Gablehouse - Worldline | December 5, 2022

It took a global pandemic for many travel and hospitality companies to realize that without resilient... Read More

News / Technology

As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz

By PhocusWire | June 11, 2024

When 500 travel insiders gather, you don’t need a chatbot to predict lots of conversation about... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel