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Results for "artificial intelligence"
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Consumers want chatbots to feel human, not look human
By Marisa Garcia
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July 17, 2018
A new study by CapGemini finds that consumers are ready to embrace AI support, and that AI...
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Online
The answer to group travel complexity? Transparency
By Julian Ing - Launchtrip
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June 7, 2021
The smart use of technology and data can add much needed transparency to the group travel process....
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Klook plans for social and geographic growth
By Yeoh Siew Hoon - WIT
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September 30, 2024
Klook's vice president of global marketing delves into the company's plans for geographic growth and...
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Destination marketing, part 3: On the road to smart, "real-time" tourism
By Mitra Sorrells
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September 23, 2019
For the third piece in this month's series, we look at how technology is enabling DMOs to serve...
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IDEAS introduces dynamic pricing product for hotels
By Mitra Sorrells
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June 12, 2018
Revenue management company IDEAS has created a new flexible pricing system intended to help...
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Online
Secret Escapes acquires LateRooms and LateLuxury websites
By Linda Fox
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October 1, 2019
LateRooms was part of Malvern Group, which brought in a third-party administrator to handle its...
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Why the world needs “Meaningful Tourism”
By Wolfgang Georg Arlt - China Outbound Tourism Research Institute
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May 10, 2022
“Meaningful Tourism” is based on a return to benefits for all stakeholders - guests, host communities,...
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PhocusWire Forecast 2018: Our view on Technology
By PhocusWire
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December 20, 2017
The problem with technology as a term in the travel industry is that it’s now so ubiquitous that it...
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Certify, Chrome River merge in $1B transaction
By Mitra Sorrells
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March 6, 2019
Business travel management platforms Certify and Chrome River are merging in a transaction valued at...
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How Allianz Partners and Delta collaborate to drive innovation and serve travelers
By Cathy Walsh
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November 13, 2023
Executives from Delta Air Lines and Allianz Partners US explain how they work to ensure the...
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