Results for "artificial intelligence"

Interview / Technology

STARTUP STAGE: Instaroom brings communication to direct hotel bookings

By Kevin May | June 27, 2018

Instaroom has built what it calls a "concierge platform" so that hotels can communicate directly with... Read More

News / Technology

Digital tools to enhance the value of airline offerings

By Jill Menze | February 16, 2018

The traveler path to purchase is influenced by countless factors, but above all, consumers make... Read More

Interview / Startups

STARTUP STAGE: NowBoarding is a commission-free distribution platform for travel brands

By Mitra Sorrells | March 22, 2024

NowBoarding was founded by Christopher Moss, who previously founded Psngr1, a business travel... Read More

News / Technology

The tech-led evolution of the travel agency community

By PhocusWire | February 5, 2018

The travel agency channel was once the most high-tech of industries back in the 1970s and 1980s.... Read More

Interview / Online

In The Big Chair - Mark Rabe of Sojern

By Jill Menze | March 15, 2018

As CEO, Mark Rabe has helped Sojern stay on various best places to work lists by fostering a culture... Read More

News / Technology

Golden Week getaway, Meituan's HK listing, Alibaba's hotel robot and more China news and trends

By PhocusWire | September 30, 2018

Around seven million Chinese are expected to travel abroad during the Golden Week, Meituan was listed... Read More

Opinion / Online

Loyalty goes the extra mile in travel

By Dana Rosenberg - Mastercard | February 18, 2020

Travel brands are going beyond simple rewards to redefine loyalty programs around customer service,... Read More

News / Technology

Reimagining customer experience, part 3: Airport innovations

By Mitra Sorrells | July 23, 2018

For part three we take a look inside airport terminals where a variety of innovative work is being... Read More

News / Technology

Q&A: Alex Mans of Flyr Labs on acquisitions, airline strategies

By Linda Fox | February 22, 2022

The company's CEO sets out a vision for the company, acquisitions and the current climate for airlines... Read More

News / Technology

Hopper secures $100 million Series D

By Martin Cowen | October 3, 2018

Hopper has raised CA$130m ($100 million) in a Series D round with the cash earmarked to expand its... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade