Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Technology

Hotel tech in 2018: Tools and technologies to remove friction and deliver value

By Arthur Chapin - Expedia | January 18, 2018

Simply keeping up with the expectations of tech-savvy consumers is no longer an option. Exceeding... Read More

News / Distribution

Four ways to help your hotel master online reviews

By Viewpoints | November 22, 2016

Imagine what would happen if a member of your staff blatantly ignored guests at the front desk who... Read More

News / Online

Can a state-backed technology project provide the travel industry's missing link?

By Viewpoints | June 11, 2013

Could the European travel industry ever commit to a single, pan-European online platform that travel... Read More

News

'Direct bookers are better in bed:' hotels huddle at the Direct Booking Summit

By Nick Vivion | October 9, 2017

I recently took the stage with a panel of hoteliers (and one hotelier-turned-vendor) to discuss direct... Read More

From Our Partners / Technology

3 reasons why working with a cloud partner helps travel businesses

By DataArt | May 29, 2023

Migrating to the cloud is an essential aspect of digital transformation for travel companies,... Read More

News / Online

Expedia Group, Microsoft team up for loyalty initiative

By Morgan Hines | October 29, 2024

As a result of the new partnership, Bing users booking eligible accommodations will be able to earn... Read More

Opinion / Technology

Coronavirus and economic uncertainty: Technology strategies hoteliers should evaluate to weather the storm

By Matt Melymuka and Andrew Bartusiak - PeakSpan Capital | March 16, 2020

As operational budgets come under increasing scrutiny and hoteliers are forced to cut spending in... Read More

News / Online

Private travel club membership NFT Tiger Being launches in Asia

By Linda Fox | March 18, 2022

Members get access to hotel, airline, private yacht and other offers via an “NFT pass.”... Read More

News / Distribution

Kalibri Labs points hotels toward the true cost of guest acquisition

By Sean O'Neil | June 20, 2016

One of the most under-reported stories in travel is that most hotel owners have no idea what their... Read More

News / Technology

Concur to get generative AI assistant from SAP

By Morgan Hines | March 19, 2025

SAP Concur also revealed it has expanded its partnership with American Express to launch real-time... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel