Results for "artificial intelligence"

News / Technology

WEBINAR REPLAY! Why personalization is impossible in travel (and how to do it)

By PhocusWire | October 22, 2019

Where do you want to go next? Does your email inbox reflect that? If you’re like most travel... Read More

News / Online

QOTW: Something about second-guessing travelers

By PhocusWire | October 26, 2018

Quote from Akemi Tsunagawa, founder and CEO of Bespoke, in an article of PhocusWire this week.... Read More

News / Distribution

Trivago goes home with HomeAway inventory

By Marisa Garcia | November 7, 2017

The vacation rental market is again attracting attention with this week trivago announcing the... Read More

News / Online

Priceline Group predicts rise of travel besties - smart tech that understands traveller needs

By Kevin May | November 21, 2016

"Instant Gratification 2.0" is how the Priceline Group is defining how tech will influence travellers... Read More

News / Technology

Former Expedia exec heralds voice as the next big thing

By Martin Cowen | November 16, 2016

Listen up, voice search is being tipped to have as big an impact on the travel industry as mobile. Or,... Read More

Opinion / Technology

Collaboration, not competition, can make the travel industry a digital leader

By Rom Hendler - InnoVel | June 7, 2019

Travel, intangible and evolving, is a perfect example of a product particularly vulnerable to... Read More

Interview / Startups

Hot 25 Startups 2020: SnapTravel

By PhocusWire | November 18, 2019

SnapTravel has developed an AI-powered chatbot that sources through thousands of hotels to find the... Read More

News / Distribution

TripActions raises $51M to fix “severely broken” corporate travel system

By Mitra Sorrells | March 12, 2018

TripActions believes it has a solution to reinvent business travel by giving travelers more choices,... Read More

Opinion / Technology

No, guests do not require human-provided services in hospitality

By Max Starkov - hospitality consultant and strategist | January 4, 2022

Max Starkov makes a case that in five years, hotels will operate with about 50% of the staff they had... Read More

News / Online

The consumer journey strikes back [Episode II of III]

By Viewpoints | December 13, 2017

This is a viewpoint from Maria Harrison, president of Bullseye Strategy. The technology of the travel... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade