Results for "artificial intelligence"

News / Startups

Q&A: Terry Jones on the challenges of creating a successful travel startup

By Mitra Sorrells | August 8, 2018

Terry Jones has had a long history in travel, including working as a travel agent, 24 years at... Read More

News / Online

The next wave of booking assistance through WhatsApp

By Jill Menze | January 15, 2018

To solve the traveler conundrum of airplane seat selection, Indian booking... Read More

News / Distribution

VIDEO: Modern travel retailing - promises, promises!

By PhocusWire | January 27, 2022

A panel at The Phocuswright Conference 2021 examined the progress made in revolutionizing... Read More

Opinion / Distribution

How tech can evolve the outdated $50B temporary housing sector

By Vivi Cahyadi - AltoVita | December 1, 2020

Although technology has transformed the operation and distribution of hotel and vacation rental... Read More

News / Online

Tripadvisor CMO talks travel marketing, membership, video

By Linda Fox | March 16, 2023

Tripadvisor's chief marketing officer John Boris, who joined the company in late 2022, shares more on... Read More

News / Online

QOTW: Something about a battle of the platforms

By Kevin May | December 21, 2018

Quote from Sam Turner and Peter Mansour at Hotelbeds Group, in an article on PhocusWire this week.... Read More

News / Technology

Flyr Labs swoops up Newshore for airline e-commerce tech

By Linda Fox | July 15, 2022

Spain-based Newshore helps airlines improve the customer experience and boost online direct sales... Read More

News / Technology

How ChatGPT will transform the travel industry - a PhocusWire LinkedIn Audio event

By Mitra Sorrells | February 14, 2023

Join us for PhocusWire's debut LinkedIn Audio Event as we discuss this topic with Microsoft's... Read More

News / Technology

Chatbot usage on rise in travel, but effectiveness is tied to saving guests’ time

By Mitra Sorrells | April 11, 2019

A recent survey found consumers prefer human customer service rather than a chatbot, but they would... Read More

News / Online

Japanese e-commerce giant Rakuten unveils unmanned vacation rentals model

By Yeoh Siew Hoon - WiT | June 13, 2023

Rakuten is building a vacation rentals offering in which it will own, manage and operate worldwide... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade