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COVID-19 and its impact on the customer journey for online travel agencies
By Robert Brown - Travelport
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November 18, 2020
To help OTAs overcome challenges from the pandemic, Travelport has launched a new report detailing...
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News
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Technology
PhocusWire's weekly travel tech news briefs: Trip.Biz, Hospitable, Outpayce and more
By PhocusWire
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September 6, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in...
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Online
Does climate change mean summer holidays are over for good?
By Carlos Cendra - Mabrian
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September 8, 2022
As warmer weather trends continue, the travel industry needs to rethink its whole approach to summer...
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Online
A review of 2018, a preview for what's next: Travel marketing
By Mitra Sorrells
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December 5, 2018
As we look ahead to 2019, we asked MMGY Global CEO Clayton Reid to share thoughts on the future of...
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Online
PhocusWire's weekly travel tech news briefs: Amadeus, Sabre, Air Canada, Priceline, CWT and more
By PhocusWire
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July 19, 2024
Keep up with all the latest people, product and partner news from around the global travel...
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Reimagining customer experience, part 4: Hospitality happenings
By Mitra Sorrells
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July 30, 2018
Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands...
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11 thoughts on the future of technology in travel and hospitality from CES 2018
By Nick Vivion
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January 18, 2018
Consumer technology is the bellwether for enterprise. We all know that the expectations gap between...
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Freed Group expands footprint in travel with acquisition of Connexus
By Yeoh Siew Hoon - WiT
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February 3, 2023
Freed co-founder and CEO Abel Zhao says the acquisition will bring opportunities "spanning travel...
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Boosting customer experience comes ahead of providing pandemic information to travelers
By Kevin May
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August 17, 2020
Big data and analytics also scored the highest among the 11 technology-related options for brands,...
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Expedia designs travel media network as “one-stop shop” for advertisers
By Morgan Hines
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May 24, 2024
The retail ad platform, housed within Expedia Group Media Solutions, provides new capabilities and...
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