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WAYN: Australia top tourism board with social media punch
By Dennis Schaal
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June 22, 2011
Where are the national tourism boards now and which ones are the most social-media engaged?...
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Online
Viator's Ben Drew on further growth, educating consumers
By Linda Fox
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April 6, 2023
Viator president Ben Drew attributes its recent growth to “changing almost everything about the...
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Hot 25 Startups 2021: BeRightBack
By PhocusWire
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November 9, 2020
The BeRightBack system creates itineraries for subscribers based on their preferences such as type of...
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AI Insights: Generative AI and personalization
By PhocusWire
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June 29, 2023
Skyscanner CTO Andrew Phillips answers our questions about how the company is working with generative...
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Is it time for a global HotelWiki to assist the industry (and consumers) with hotel distribution?
By Viewpoints
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January 25, 2012
There is a certain helplessness creeping in around online hotel distribution which is worrying hotels...
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Millennials, attribute-based selling, "rogue" OTAs - what hospitality looks like in 2020
By Dave Collier - OTA Insight
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December 13, 2019
In travel and hospitality, it’s tough to single out the most significant forecasts for next year, but...
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Online
Here's what happened in 2020, now be prepared for 2021
By PhocusWire
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January 8, 2021
While many are eager to banish 2020 to a tightly sealed box, how the industry considers its options...
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3 big ideas for 2018: Airbnb unstoppable, battle for TripAdvisor is over and new players start to reshape the industry
By Viewpoints
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May 16, 2018
This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb. In an industry...
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Amadeus claims Lufthansa has lost the trust of the industry
By Kevin May
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July 3, 2015
Amadeus has slammed Lufthansa for its "aggressive and unilateral" decision to impose a tax on tickets...
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STR hotel data giant sold to CoStar Group for $450M
By Kevin May
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October 1, 2019
STR was created in 1985 by Randy and Carolyn Smith as a benchmarking and analytics service for hotels....
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