Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

UK hotels reap benefits of virtuous cycle of online reviews

By Kevin May | June 28, 2016

More evidence has emerged that online reviews, over time, can push the overall standards of a hotel up... Read More

News

StayNTouch touts its mobile hotel tech integration at MGM's Aria Las Vegas

By Sean O'Neil | August 23, 2016

One of the big hotel industry themes lately has been the transition from server-based property... Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part One)

By Robert Cole - RockCheetah | January 5, 2018

Don’t be fooled, despite the occasionally cordial "partnering" rhetoric between the major hotel brands... Read More

News / Technology

Shiji and Fliggy partner to enable facial recognition for hotel check-in

By Mitra Sorrells | September 14, 2018

Facial recognition is enabling travelers to check into a hotel, receive a room card and establish... Read More

News / Online

Email marketing for hotels - everything you should be doing (and more)

By Viewpoints | March 6, 2017

Here is something that everybody in the hotel industry already knows (or should do): email marketing... Read More

From Our Partners / Distribution

Hotels: direct booking shift needs strength in numbers

By Sponsored Content | April 25, 2016

2016 will be remembered as the year that hotels finally decided to take a stand and follow words with... Read More

News / Distribution

What happens if the hotel industry finally says RIP to rate parity?

By Viewpoints | July 24, 2012

It looks like the hotel industry's trusty steed, rate parity, is lumbering towards the knackers yard,... Read More

News / Online

Big questions as Google circles the wagons around the hotel industry

By Viewpoints | December 16, 2011

As we now know, Google is testing a version of its Comparison Ads format for online hotels.... Read More

News / Online

Google adds airfare forecasts and hotel loyalty marketing to metasearch

By Sean O'Neil | October 17, 2016

Even when Google enhances its search in unoriginal ways, the travel industry needs to take notice... Read More

News / Online

MakeMyTrip optimistic about future as India invests in airports, highways

By Mitra Sorrells | February 7, 2023

MakeMyTrip's gross bookings for the past quarter were valued at $1.74 billion, an increase of... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel