Results for "artificial intelligence"

News / Technology

Research Spotlight: Are bots the future of brick and mortar?

By Jill Menze | August 14, 2019

A new report from Phocuswright examines how several chatbot startups found a way to turn bot... Read More

News / Technology

OTA Insight expands capabilities through single platform, rebrands to Lighthouse

By Linda Fox | November 9, 2023

Following acquisitions in 2022 and earlier this year the company felt it had outgrown the OTA... Read More

Interview / Technology

In The Big Chair - Barbara Dalibard of SITA

By Kevin May | November 12, 2017

The aviation technology company is nearly 70 years old and, amongst other things, works with airports... Read More

News / Technology

Expedia, Microsoft and travel experts on ChatGPT

By Mitra Sorrells | February 27, 2023

Listen to PhocusWire's first LinkedIn Audio event, with executives from Expedia and Microsoft and... Read More

News / Startups

HiJiffy lands €3.8M investment, looks to expand chatbot service

By Linda Fox | June 21, 2023

The investment in the company was led by Caixa Capital with Lince Capital and existing investor... Read More

News / Online

India's Paytm finances bus ticketing tech firm Infinity

By Steven Lerner | December 4, 2019

The partnership will bolster Paytm's payments and ticketing technology solutions for bus operators.... Read More

Interview / Online

In The Big Chair - Craig Brennan of Switchfly

By Mitra Sorrells | February 5, 2020

The Switchfly boss talks with PhocusWire about how loyalty has changed over the past decade, what... Read More

News / Technology

Why innovation starts with the travel experience

By Jill Menze | May 25, 2018

As an industry representing 10% of jobs globally and on track to reach $1.5 trillion in gross bookings... Read More

News / Technology

South Korea’s Yanolja looks to Tesla to expand hospitality market

By Yeoh Siew Hoon - WiT | January 26, 2022

By digitizing and connecting spaces and testing NFT and metaverse technologies, Yanolja wants to... Read More

News / Technology

tnooz hackathon @ HEDNA | Austin

By PhocusWire | December 20, 2017

tnooz is excited to collaborate with HEDNA, the global forum advancing hospitality distribution, on... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade