Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Q&A: Hyatt exec on brand-building with community in mind

By Jill Menze | September 16, 2022

Crystal Vinisse Thomas, the global brand leader for Hyatt’s lifestyle and luxury brands, explains why... Read More

News / Online

Multimodality app could launch in Europe in 2024

By Kathryn Walson | March 22, 2023

Along with enabling bookings of flights, trains, buses and more, the solution would share data across... Read More

Webinars / Distribution

WEBINAR VIDEO: How to win direct hotel bookings from data

By PhocusWire | March 31, 2017

In the over-complex world of consumers’ big data, with the infinite possibilities for the travel &... Read More

News / Technology

Guesty unveils AI-driven messaging tool for short-term rentals

By D.J. Catron | July 31, 2024

“ReplyAI” uses generative AI algorithms to analyze guest and host correspondence to guide future... Read More

News / Technology

TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations

By Morgan Hines | September 15, 2025

The new tools are aimed at reimagining how travelers discover and book tours that span multiple days.... Read More

News / Online

What happens when travelers find tours too authentic?

By Morgan Hines | February 26, 2024

An “authentic” experience that included a fried dog in a local market set off a lively discussion of... Read More

From Our Partners / Technology

Using AI to automate booking reconfirmation

By PhocusWire | January 27, 2025

The new tool uses artificial intelligence technology that sounds like a human voice and automates the... Read More

News / Technology

Hotel robots catch up to personalization as hot topics in hospitality

By Nick Vivion | June 24, 2015

Beyond the impending doom of Tropical Storm Bill, there were two clear standouts from this year's... Read More

Interview / Startups

STARTUP STAGE: Trustr is a private marketplace for vacation rental discovery

By Mileva Sapic | June 5, 2024

Launching publicly Wednesday, Trustr is a vacation rental marketplace that enables its members to make... Read More

News / Online

IDeaS acquires Smart Space Strategy hotel event tech

By Kevin May | March 27, 2017

Hotel revenue management specialist IDeaS has bought the assets of Smart Space Strategy, a provider of... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel