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Accor and Expedia believe there's a path to save the hotel-OTA relationship
By Marissa Trew - WebInTravel
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October 16, 2019
The hotel-online travel agency relationship has always been a tricky one. The two are co-dependent and...
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News
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Online
Hotels that request guest feedback earn more positive reviews
By Mitra Sorrells
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April 9, 2018
Accomodations can improve their online reputation by proactively asking guests to post reviews....
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Cleartrip books into hotel IT sector
By Martin Cowen
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May 31, 2016
Indian OTA Cleartrip has invested an undisclosed sum in Calcutta-based hotel IT business...
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SiteMinder partners with RoomIt to connect hotels directly to TMC clients
By Jill Menze
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January 9, 2019
Through a new partnership with RoomIt, the hotel distribution arm of Carlson Wagonlit Travel,...
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Podcast: G Adventures discusses the past and future of responsible, sustainable tourism
By Nick Vivion
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April 9, 2018
In this week's Travel is your Business podcast, the hosts chat with Eduardo Cartaya from G Adventures....
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VIDEO: CitizenM on the unhappy marriage of tech and hotel companies
By PhocusWire
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August 6, 2018
Lauded for its fiercely independent style, both aesthetically and strategically, CitizenM was...
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Rethinking touchpoints in the travel industry
By Sponsored Content
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May 22, 2018
Sponsored by Smartvel. The customer journey and the associated touchpoints are established parts of...
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Looking beyond room rates: a holistic approach to hotel revenue
By Sponsored Content
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January 11, 2016
There has never been a more challenging time to operate a hotel in the Asia Pacific region. From the...
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Airbnb adds catering, massages, personal training and more in new 'Services' business
By Morgan Hines
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May 13, 2025
The refreshed and new Airbnb categories come after the company said in February that it would spend up...
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Despegar reports Q1 gains, AI enhancements
By Linda Fox
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May 17, 2024
The company said its Sofia AI assistant now includes hotel recommendations and enables users to search...
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