Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Marriott launches travel management system for SMBs powered by Spotnana

By Mitra Sorrells | July 9, 2024

Users can book hotels in the Marriott Bonvoy portfolio at discounted rates, as well as book flights,... Read More

Interview / Online

CEO Spotlight: Mike Putman of Custom Travel Solutions

By Linda Fox | August 11, 2025

Mike Putman discusses how he built up CTS, having previously created an international travel club with... Read More

News / Online

Hotels that request guest feedback earn more positive reviews

By Mitra Sorrells | April 9, 2018

Accomodations can improve their online reputation by proactively asking guests to post reviews.... Read More

News / Startups

Lufthansa unveils Swifty, an AI assistant for business travel

By Linda Fox | August 22, 2023

The technology enables business travelers to share their hotel and flight preferences via chat, select... Read More

News / Distribution

VIDEO: CitizenM on the unhappy marriage of tech and hotel companies

By PhocusWire | August 6, 2018

Lauded for its fiercely independent style, both aesthetically and strategically, CitizenM was... Read More

News / Distribution

Podcast: G Adventures discusses the past and future of responsible, sustainable tourism

By Nick Vivion | April 9, 2018

In this week's Travel is your Business podcast, the hosts chat with Eduardo Cartaya from G Adventures.... Read More

News / Startups

Voyager HQ, Fareportal launch new travel innovation lab

By Steven Lerner | January 30, 2020

Startup club Voyager HQ is introducing a new labs program with travel technology company Fareportal... Read More

From Our Partners / Technology

Rethinking touchpoints in the travel industry

By Sponsored Content | May 22, 2018

Sponsored by Smartvel. The customer journey and the associated touchpoints are established parts of... Read More

Interview / Startups

Startup Stage: Tickadoo wants to reinvent how travelers discover experiences

By Abby Crotty | August 12, 2025

Tickadoo uses AI to present travelers with experience recommendations based on their preferences.... Read More

News / Technology

Generative AI: What’s on the horizon for airlines?

By Matthew Parsons | March 11, 2025

For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel