Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

4 key insights from Phocuswright Europe 2023

By Derek Catron | June 21, 2023

Clearing up a mystery over Airbnb’s marketing spend, balancing interests in the travel experience... Read More

News / Online

New initiatives launch to promote diverse leadership in travel

By Jill Menze | February 2, 2021

Two new programs, Tourism Diversity Matters and WiHTL's Ethnic Minority Future Leaders in Hospitality,... Read More

News / Technology

How strategic use of technology drives guest loyalty and hotel revenue

By Mitra Sorrells | June 20, 2018

Technology is creating new opportunities and challenges for hospitality brands, and the ones that use... Read More

News / Online

DMO to social enterprise – sustainability's next step?

By Mitra Sorrells | April 22, 2022

Tourism Vancouver Island is now 4VI, a social enterprise that will invest its profits into activities... Read More

Opinion / Distribution

Like it or not, the fate of your hotel is in the hands of OTAs

By Dori Stein - Fornova | June 3, 2020

Here’s why OTAs will provide a key source of near-term bookings and what hoteliers can do to ensure... Read More

News / Online

A best practice guide to PPC for hotels

By Viewpoints | June 11, 2018

This is a viewpoint from Adam Blackford-Mills, head of digital at MRS Digital. In order to stay... Read More

News / Online

While no longer unexpected, the "cost" of air travel disruptions continues to rise

By Morgan Hines | September 26, 2023

Two new airline industry reports provide insights into how consumers feel about air travel disruptions... Read More

News / Distribution

How will generative AI impact travel distribution?

By Abby Crotty | May 29, 2025

In the latest installment of Phocuswright’s The New Age(nts) Trend Series, industry leaders discussed... Read More

News / Technology

Despegar reports Q1 gains, AI enhancements

By Linda Fox | May 17, 2024

The company said its Sofia AI assistant now includes hotel recommendations and enables users to search... Read More

Opinion / Online

Why Uber isn't buying Expedia, but I still think Amazon should

By Clayton Reid | October 17, 2024

Word that Uber has considered acquiring Expedia Group - first reported by the Financial Times - has... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel