Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Marriott CEO on shifting loyalty from transactional to emotional

By Morgan Hines | September 19, 2024

Hotel loyalty programs have traditionally been focused on room nights as the primary redemption... Read More

News / Online

Mews raises $110M at $1.2B valuation

By Mitra Sorrells | March 4, 2024

Mews said it crossed $100 million in annualized net revenue in the last year. It will use the... Read More

News / Technology

Airbnb adds catering, massages, personal training and more in new 'Services' business

By Morgan Hines | May 13, 2025

The refreshed and new Airbnb categories come after the company said in February that it would spend up... Read More

News

What might a new approach by Google to the hotel industry look like?

By Viewpoints | October 2, 2014

Consider this: Google has invested in flight information provider ITA Software and hotel metasearch... Read More

phocuswright europe 2018 citizenm hotels

Interview / Distribution

Phocuswright Europe 2018 Preview: Q&A with CitizenM Hotels' Michael Levie

By PhocusWire | April 17, 2018

Ahead of the event, he discusses the importance of data, what it means to be a mobile traveler and... Read More

News / Online

PhocusWire's hot topics in travel for 2023

By PhocusWire | December 21, 2023

Here are PhocusWire's selections for six “hot topics” that dominated the travel industry in 2023, and... Read More

News / Technology

Fetch.AI leverages smart ledger tech to personalize hospitality offerings

By Jill Menze | August 16, 2018

Smart ledger technology company Fetch.AI has developed a “decentralized digital world” to bring... Read More

News / Technology

Destination X - Getting business in order first for cruise

By PhocusWire | April 21, 2020

If there is one segment of the travel, tourism and hospitality sector that will need help more than... Read More

Opinion / Online

Why the short-term rental industry needs to pay attention to niche sites

By James Burrows - Rentals United | January 14, 2020

For the short-term rental industry to reach new customers, get new business and elevate revenue, niche... Read More

News / Online

Online travel agencies under spotlight from regulators and academics over hotel strategies

By Kevin May | February 6, 2019

Booking.com and Expedia agree to cooperate with a set of guidelines regarding the portrayal of... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel