Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Airbnb takes aim at Marriott and other hotel chains

By Bernadette Giacomazzo | November 23, 2017

Airbnb is on the warpath - with a number of hotel chains receiving letters from the company this week.... Read More

News / Technology

VIDEO: How to make better data-informed decisions in hotels

By Linda Fox | December 4, 2018

In a very entertaining Tech Talk at The Phocuswright Conference, Jeff Ma laid out some of the areas... Read More

News / Online

Trip.com Group unveils AI trip planner

By Linda Fox | August 28, 2025

During the company's Q2 2025 earnings call, chairman James Liang said AI remains central to strategy,... Read More

News / Online

4 key insights from Phocuswright Europe 2023

By Derek Catron | June 21, 2023

Clearing up a mystery over Airbnb’s marketing spend, balancing interests in the travel experience... Read More

Interview / Startups

STARTUP STAGE: Welcome Compass provides personalized guest guidebooks at scale

By Morgan Hines | June 20, 2024

Welcome Compass uses artificial intelligence to generate a personalized digital guide for guests that... Read More

News / Online

While no longer unexpected, the "cost" of air travel disruptions continues to rise

By Morgan Hines | September 26, 2023

Two new airline industry reports provide insights into how consumers feel about air travel disruptions... Read More

Opinion / Technology

Data, data and more data - the most valuable currency in hospitality

By Carson Booth - SnapShot | July 20, 2018

With massive amounts of data now available to hotels, it’s safe to say that all future technologies... Read More

News / Technology

Cloudbeds raises $150M to accelerate R&D and customer acquisition

By Mitra Sorrells | November 3, 2021

The company says it currently serves more than 22,000 properties, including independent hotels,... Read More

News / Technology

Destination X - Getting business in order first for cruise

By PhocusWire | April 21, 2020

If there is one segment of the travel, tourism and hospitality sector that will need help more than... Read More

News / Distribution

tnooz workshop replay: Beyond reviews – defining your hotel’s online reputation

By PhocusWire | January 12, 2018

Aly Thompson, who leads trivago's team of industry managers for Europe and English-speaking markets,... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade