Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Technology

AI agents in development demonstrate the potential for travel

By Mark Frary | December 18, 2024

Michael Gulmann, Mark Losey, Noreen Henry and Terry Jones discuss AI agents and their impact on the... Read More

News / Online

Cendyn discusses its hotel CRM ground game

By Sean O'Neil | August 15, 2016

Customer relationship management (CRM) software has become a mainstay of many e-commerce businesses,... Read More

Opinion / Technology

Bots, bottled water and search - a varied snapshot of industry issues in 2018

By Simone Puorto | October 25, 2018

Here is a fairly unknown fact: the Hospitality Sales & Marketing Association International is as old... Read More

News / Online

Putting a spotlight on sustainability in the STR space

By D.J. Catron | March 28, 2024

Criticism of Booking.com's “Travel Sustainable” program by regulators in the Netherlands, and the... Read More

News / Online

The U.S. government's split signals on fee disclosure for travel sellers

By Morgan Hines | July 15, 2026

While the FTC and Hopper reach a settlement on hidden fees, the DOT is loosening fee disclosure rules... Read More

Opinion / Online

Let’s create travel technology solutions to be proud of this Pride Month

By Janis Dzenis – WayAway | June 3, 2024

The technology industry has made enormous advances in innovation in just the past few years. If this... Read More

Interview / Startups

STARTUP STAGE: Arise's distributed network wants to help hotels bypass intermediaries

By Jill Menze | September 6, 2018

Winner of the Phocuswright’s 2018 Battleground competition, Arise’s blockchain-based technology is... Read More

News / Online

10 travel insights that should be on your radar in 2025

By Phocuswright Research | January 14, 2025

Featuring highlights by segment, channel, consumer behavior metrics and more, this report equips... Read More

News / Distribution

Swiss regulator orders Booking.com to cut commission rates 25%

By Abby Crotty | May 22, 2025

The regulator said the ruling was “necessary,” as the parties were unable to reach an agreement after... Read More

News / Online

Journera launches new destination marketing solution

By Mitra Sorrells | December 14, 2022

Journera Audiences uses first-party airline and hotel data so destination marketers can create... Read More

First Previous

Next Last

Why travel marketers need to look beyond search

Beyond ADR and RevPAR: A more complete view of hotel performance

Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies