Results for "artificial intelligence"

News / Online

Hotel groups grow loyalty membership despite 'points fatigue'

By Linda Fox | August 5, 2025

Accor and Marriott have seen recent gains in loyalty program members as well as increases in other... Read More

News / Technology

KLM launches packing tips bot on Google Home

By Marisa Garcia | December 13, 2017

KLM has launched a new voice-activated artificial intelligence bot for Google Home devices. The Blue... Read More

News / Technology

Lufthansa Innovation Hub brings robots to Munich Airport Terminal 2

By Morgan Hines | April 17, 2025

To kick things off, the pair is piloting two of Ottonomy's autonomous robots at Munich Airport.... Read More

News / Startups

AmEx buys Mezi, embraces "do-it-for-me" model

By Mitra Sorrells | January 30, 2018

American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO... Read More

Opinion / Technology

Why are tour operators neglecting machine learning?

By Nigel Beighton - chief information officer, Atcore | November 13, 2019

Machine learning is underused in the travel industry, yet it could significantly improve efficiency.... Read More

Opinion / Startups

Jeff Katz on Journera’s shutdown and why a connected trip still matters

By Jeff Katz - Journera | February 12, 2024

Jeff Katz shares his lessons from trying to build Journera and why he still believes in the need for... Read More

News

Uber buys machine learning startup Geometric Intelligence

By Kevin May | December 6, 2016

Car-sharing giant Uber is attempting to beef up its data science credentials with the acquisition of... Read More

News / Online

Earnings roundup: HomeToGo, MakeMyTrip

By Linda Fox | May 17, 2023

HomeToGo and MakeMyTrip report their Q1 2023 and full-year 2023 earnings, respectively.... Read More

News / Technology

American Airlines and Black Enterprise hold hackathon for students of HBCUs

By Jill Menze | October 12, 2022

The BE Smart Hackathon, hosted by American Airlines, brought together more than 100 students from 19... Read More

News / Technology

eDreams traveller motivation research brings the EI of AI to OTAs

By Marisa Garcia | September 19, 2018

A new study by online travel agency eDreams ODIGEO looks into the emotional drivers that motivate... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade