Results for "Hospitality Operations Hospitality & Tourism Industry"

From Our Partners / Technology

The future always belongs to the leaders who shape it

By Alexander Vassilikos - Hellenic Chamber of Hotels | October 26, 2020

Greek tourism capitalized on its credibility and created an invaluable legacy for the country,... Read More

News / Technology

Hotel owners ignore analytics at their peril

By Kevin May | April 22, 2016

Hoteliers (and others in the travel industry) stand to lose out on making the most of their... Read More

News / Online

Japan’s Rakuten Travel gears up for return of international visitors

By Mitra Sorrells | October 3, 2022

Japan reopens to mass tourism next week, but it is expected to be several years before the country's... Read More

News / Online

Marriott CEO on shifting loyalty from transactional to emotional

By Morgan Hines | September 19, 2024

Hotel loyalty programs have traditionally been focused on room nights as the primary redemption... Read More

News / Online

Why small property owners see OTAs as a "necessary evil"

By Jill Menze | February 15, 2018

The codependent nature of small property owners and their booking partners has its upsides, but... Read More

Opinion / Technology

Automation, innovation, ChatGPT: The future for travel agents

By Michele Fitzpatrick – Eviivo | September 1, 2023

Travel agents of all types are using automation and other tech innovations to transform how they work... Read More

News / Technology

Booking.com predicts alternative accommodation could overtake hotel stays

By Kevin May | November 17, 2015

Interesting gaze into the crystal ball from hotel giant Booking.com, with it saying non-hotel bookings... Read More

Opinion / Online

Airbnb's IPO filing - what the travel industry can learn from a unique marketing playbook

By Mario Gavira | November 23, 2020

Here are some key learnings that marketers might want to keep in the back of their minds when travel... Read More

News / Technology

Tech giants enlisted for hotel room of the future

By Bernadette Giacomazzo | November 24, 2017

The IoT Guestroom Lab is part of Marriott's commitment to global sustainability.... Read More

News / Technology

Digital travel brands want the same bailouts from governments as hotels and airlines

By Kevin May | March 24, 2020

A lobbying organization, which includes the likes of Amadeus, Travelport, Booking.com, Expedia Group,... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade