Results for "artificial intelligence"

News / Online

Business travel division leads 2X growth for Flight Centre Travel Group

By Mitra Sorrells | August 28, 2024

Flight Centre Travel Group CEO Chris Galanty credited the company's AI Centre of Excellence for... Read More

News / Online

Expedia Group launches One Key unified rewards program

By Derek Catron | July 7, 2023

Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that... Read More

News / Technology

Delta provides glimpse at future with digital assistant

By Morgan Hines | January 8, 2025

Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual... Read More

From Our Partners / Online

Travelers’ choice in 2024: Loyalty worth paying for

By Custom Travel Solutions | February 26, 2024

Loyalty programs that offer a differentiated travel experience, including diverse benefits,... Read More

News / Technology

Hospitality retailing tech looks to fulfill “ultimate guest experience”

By D.J. Catron | August 22, 2024

The combination of new technology and deep data resources is opening opportunities for hoteliers to... Read More

From Our Partners / Online

Improve bookings with personalization: 3 strategies to try

By Amelia Woolard - Bloomreach | November 8, 2023

Travel businesses need to leverage automation and data in order to gain a deeper understanding of... Read More

News / Startups

Viator's origin story - a tale of a prince and a girl from Tasmania

By Linda Fox | June 14, 2024

Viator founder Rod Cuthbert shared the Phocuswright Europe 2024 Center Stage with Thayer Ventures'... Read More

News / Online

PhocusWire's weekly travel tech news briefs: Guesty, FCM Meetings and Events, Holibob, Civitatis and more

By PhocusWire | October 11, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in... Read More

Opinion / Online

Airlines must protect their customers from cyber fraud - or face new consequences

By Israel Mazin - Memcyco | August 13, 2024

Memcyco CEO Israel Mazin shares the importance of cyber fraud awareness to avoid consequences.... Read More

News / Startups

PassiveBolt, Replyr.ai win People’s Choice Awards at the 2025 Global Startup Pitch

By WiT | October 8, 2025

The awards spotlighted two rising stars of travel and technology at WiT Singapore this week.... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026