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Technology
The impact of mobile on hotel in-market service
By Viewpoints
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June 12, 2014
Consumers have all the hotels in the world at their fingertips, but how do they weed their way through...
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News
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Online
Hi-tech is not a reason to sideline high-touch - a lesson for the travel industry from a shoe seller
By Viewpoints
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March 4, 2013
I recently sat on a panel addressing destination marketers about just that: destination marketing...
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Thailand unveils luxury tourism video (with the wrong or the right message?)
By Kevin May
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November 18, 2015
Get four impossibly good looking actors, some stunning locations, film them having tremendous fun -...
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Opinion
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How generative AI can tackle “information overload” and empower travelers
By Emily Weiss - Accenture
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June 7, 2024
The future of travel is bright, and as travelers are bombarded with an overwhelming amount of...
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FOMO vs. loyalty: How technology can help hotels compete directly with OTAs
By Phelim Pekaar - P3 Hotel Software
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November 3, 2021
Hoteliers who wish to compete with OTAs for a larger slice of the bookings pie need to arm themselves...
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Startups
Vacasa founder launches new vacation rental management company
By Morgan Hines
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December 10, 2024
After a few quiet years, Vacasa founder Eric Breon is launching a new property management company,...
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Startup Stage: ReserveX wants to help travel providers integrate tours and experiences
By Abby Crotty
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November 19, 2025
Founded in 2023, Canada-based ReserveX offers a travel experiences platform for travel agencies...
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Startup pitch: Rateboard wants to help leisure hotels provide the right price to the right guest
By Linda Fox
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July 6, 2018
Fresh from a seven-figure round of funding, Rateboard is seeking to speed up its expansion into...
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Online
Expedia Group and Booking Holdings slashed marketing by $6B in 2020 (but Airbnb now makes an entrance)
By Kevin May
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March 2, 2021
The body check on marketing spend by the two giants of online travel in 2020 ends a run of gradually...
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Nine strategies to win in the China travel industry
By Karthick Prabu
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December 9, 2013
By 2030, 49% of all passenger traffic globally will be within Asia-Pacific or between the region and...
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