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Better spaces, better tech drive experiential hospitality
By Jason Fudin - Placemakr
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July 8, 2022
Brands that provide tech-enabled services in spaces designed to meet the new needs of customers will...
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Online
MakeMyTrip halves loss, sees revenue recovery in all segments
By Linda Fox
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July 27, 2022
MakeMyTrip's revenue from air ticket, hotels and bus ticket sales have all improved significantly in...
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STARTUP STAGE: Wertu uses artificial intelligence to improve sports travel itineraries
By Morgan Hines
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March 8, 2024
Wertu, founded in October 2023 in Tel Aviv, aims to help travelers plan their ideal sports-focused...
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Opinion
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Automating the travel industry needs an intelligent approach
By Maxim Sevastianov - Traveknowledgy
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October 22, 2019
Whether an online travel agency, travel management company, travel agent or indeed any business...
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Online
Trip.com Group highlights revolutionary powers of AI
By Linda Fox
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August 27, 2024
Trip.com Group continues to implement artificial intelligence across operations from customer service...
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Online
Google expands Travel Insights tools with new features, U.S. search data
By Mitra Sorrells
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July 15, 2021
Following a partnership with the UNWTO announced in May, Google is now also working with Destinations...
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Technology
There's a real-time revolution happening in hotel operations
By Adam Glickman and Dmitry Koltunov - Phocuswright analysts
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June 28, 2023
By examining how the hotel’s operations function in their current state, all the micro-decisions that...
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Startups
STARTUP STAGE: Trzmo aims to be a super app for travel
By Mitra Sorrells
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February 13, 2023
Trzmo provides global roaming, flight updates, duty-free shopping, ground transportation booking,...
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Online
CEO Spotlight - Tony Fernandes of Capital A
By Linda Fox
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August 29, 2023
Capital A has been steadily developing from an airline to an online travel platform and most recently...
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Crafting a connected traveler strategy through omnichannel personalization
By Michelle Bruno
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June 4, 2024
Travel brands seeking to evolve their customer relationships should begin by assessing their existing...
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