SITA

News / Technology

Airline passengers like the sound of biometrics but privacy still a concern

By Linda Fox | June 27, 2017

Take-aways from the latest passenger survey from SITA include the increasing popularity of biometrics. The research reveals 57% would definitely use biometrics instead of a passport or boarding pas Read More

News

JFK and Bahrain upping their security game via Thales

By Marisa Garcia | June 5, 2017

In a bid to make travel more seamless and secure for more passengers, New York JFK International Airport and Bahrain’s Ministry of Transport and Telecommunications have selected new airport security s Read More

News / Distribution

Should airlines be looking to the likes of Netflix for standards?

By Linda Fox | May 30, 2017

Discussion of technology standards often makes for a lot of hot air at airline industry events. Who should set them, who will adopt them, will they be adopted by the book, who will pay and, so on.. Read More

News / Technology

SITA Labs introduces moveable robotic check-in kiosks

By Martin Cowen | May 22, 2017

SITA Labs has connected a selection of its own products to create KATE - a robotic check-in kiosk which can move autonomously to the most congested areas of the airport to help manage check-in queues. Read More

News

European airlines mishandle even more passengers' bags in 2016

By Martin Cowen | May 4, 2017

SITA's 2017 Baggage Report shows that, globally, airlines and airports are getting better at baggage handling efforts, with continuing improvements in Asia and North America offsetting a worse-than-la Read More

News / Distribution

Ukrainian Airlines slams on fees for every booking channel, but website is cheapest

By Kevin May | April 21, 2017

Ukrainian International Airlines is to impose a $9 surcharge on every booking made through the world's Global Distribution Systems. The fee on each segment made on tickets bought via Amadeus, Trave Read More

News

Malaysia Airlines implements global flight tracking

By Marisa Garcia | April 20, 2017

Three years after the disappearance of Malaysia Airlines Flight MH370 from Kuala Lumpur to Beijing, the airline is claiming a world first with the activation of 100% global tracking of its flights. Read More

News / Technology

Aviation tech heavyweights join forces on cybersecurity

By Martin Cowen | April 3, 2017

SITA has linked up with Airbus to provide a cybersecurity service designed specifically for the air transport industry. In 2016, SITA identified cybersecurity as one of its five priorities. Its Air Read More

News / Technology

The seamless travel ideal is now virtually a reality

By Marisa Garcia | March 29, 2017

Seamless travel, the idea of a smooth journey from your home to your destination and back uninterrupted by multiple process and identity hurdles, is evolving from a lofty concept to a near-future real Read More

News / Technology

SITA spearheads tech role to make non-secure airport areas more secure

By Michele McDonald | March 20, 2017

SITA formed a new Secure Journeys Working Group to address safety and security in non-secure areas of US airports. The focus would include elements such as check-in lines and baggage claim areas, a Read More

News / Technology

Brisbane Airport eases passenger journey through biometrics

By Marisa Garcia | March 9, 2017

Brisbane Airport has partnered with SITA and Air New Zealand, to launch a trial of the SITA Smart Path facial recognition technology. It allows passengers to identify themselves throughout the jour Read More

News / Technology

Airports looking to reach new frontiers in the passenger experience

By Marisa Garcia | March 8, 2017

Airports Council International North America has published its 2017 Guest Experience Management and Passenger Amenities Survey which evaluates guest experience management and customer service best pra Read More

News / Technology

Could new mobile biometrics hold the key to global traveller identity?

By Marisa Garcia | March 2, 2017

We’ve been told to expect the end of the passport, replaced by a secure and digital traveller identification. Advancements biometrics—becoming common hardware on smartphones, as presented during th Read More

News / Technology

Airlines using predictive technology and AI to tackle disruption and improve the experience

By Linda Fox | January 27, 2017

Airlines and airports are investing in predictive technologies and articificial intelligence according to a new report from airline technology specialist SITA. The 'Future is Predictable' study say Read More

News / Technology

Every Indian airline to spend more on tech in 2017

By Martin Cowen | December 16, 2016

Good news for airline tech providers looking at the Indian market - every carrier asked by SITA for its dedicated India report said IT budgets will increase next year, and by more than the global aver Read More

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