Research

 alt='Gen Z reignites traveler affinity for mobile apps'  Title='Gen Z reignites traveler affinity for mobile apps'
News / Technology
Gen Z reignites traveler affinity for mobile apps
By Linda Fox | November 27, 2018
Generation Z travelers are looking for mobile apps and services to help them budget and plan trips as well as to organize and share their experiences on return. Read More
 alt='Google new travel tools October 2018'  Title='Google new travel tools October 2018'
News / Online
Google adds new features to travel planning tools
By Mitra Sorrells | September 27, 2018
Google is adding tools to its travel portfolio to simplify and expedite the trip planning process.  Read More
 alt='Expedia Group Chinese travel survey'  Title='Expedia Group Chinese travel survey'
News / Online
Chinese millennials nearly doubled travel spending in the past year
By Mitra Sorrells | September 19, 2018
Chinese residents born after 1990 are fueling a surge in international travel, with a preference for local experiences, independent accommodations and long-haul destination.   Read More
 alt='Sojern Q2 global travel insights'  Title='Sojern Q2 global travel insights'
News / Online
Desktop still dominates over mobile for travel search
By Mitra Sorrells | August 1, 2018
Although mobile penetration and usage continues to grow, travelers in most parts of the world are still doing their searching and price comparison on desktop.   Read More
 alt='Startup Stage TroopTravel'  Title='Startup Stage TroopTravel'
Interview / Startups
STARTUP STAGE: TroopTravel wants to fix corporate group travel planning
By Mitra Sorrells | July 30, 2018
TroopTravel is a platform to help corporate travel managers add intelligence and efficiency to the process of planning meetings and events that involve attendees from different parts of the world. ... Read More
 alt='Customer experience part 4 hospitality'  Title='Customer experience part 4 hospitality'
News / Technology
Reimagining customer experience, part 4: Hospitality happenings
By Mitra Sorrells | July 30, 2018
Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience.   Read More
 alt='The fragmented landscape of travel brands in Google’s organic search'  Title='The fragmented landscape of travel brands in Google’s organic search'
News / Online
The fragmented landscape of travel brands in Google’s organic search
By Mitra Sorrells | June 26, 2018
The usual suspects in travel and hospitality are the most successful at leading the Google search game, but more than half of the total market share is still up for grabs.   Read More
 alt='Voice search marketing strategies'  Title='Voice search marketing strategies'
News / Technology
Listen up: Travel marketers need to pay attention to voice search
By Stuart Butler - Fuel | June 12, 2018
There’s a lot of coverage in the media about Google, Amazon and Apple (ok, AND Microsoft) regarding the race to dominate the voice assistant space. Read More
 alt='Startup Stage Vivere Travel'  Title='Startup Stage Vivere Travel'
Interview / Startups
STARTUP STAGE: Vivere uses AI to curate inspirational content
By Mitra Sorrells | May 30, 2018
 Working with IBM Watson technology, Vivere uses artificial intelligence to easily organize and tag text and visual content about destinations around the world.   Read More
 alt='How to scale in high-growth online travel'  Title='How to scale in high-growth online travel'
Opinion / Startups
How to scale in high-growth online travel
By Bob Milne - Vacasa | May 22, 2018
Ten years ago, I would have told you that maintaining operational stability while growing at this rate was impossible. Read More
 alt='The data says: Global demand growth for Airbnb, TripAdvisor and Agoda'  Title='The data says: Global demand growth for Airbnb, TripAdvisor and Agoda'
News / Distribution
The data says: Global demand growth for Airbnb, TripAdvisor and Agoda
By Viewpoints | April 17, 2018
This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb. If you want to find the most innovative digital growth strategies, one of the best places to look is online t Read More
 alt='Trip by Skyscanner API'  Title='Trip by Skyscanner API'
News / Online
Trip by Skyscanner makes its reviews and content available to partners
By Mitra Sorrells | March 30, 2018
Travel brands looking to offer more personalized content and recommendations to customers have a new resource to help them.   Read More
 alt='Listen up: voice assistants are not quite ready to fly'  Title='Listen up: voice assistants are not quite ready to fly'
News / Technology
Listen up: voice assistants are not quite ready to fly
By Marisa Garcia | March 26, 2018
A review of retail trends among US consumers prepared by comScore reveals that voice assistants such as Alexa and Google Home may not be quite ready to help consumers transact in meaningful ways. W Read More
 alt='Travelers now prefer travel apps to web for search and booking'  Title='Travelers now prefer travel apps to web for search and booking'
News / Technology
Travelers now prefer travel apps to web for search and booking
By Viewpoints | March 13, 2018
This is a viewpoint from David MacHale, digital marketing director, Travelport Digital. Travelers have gone all Shania Twain on us recently. To steal a line from her ‘90s classic, travelers might a Read More
 alt='Planes, trains and auto-fill: The future of holiday buying is faster, smarter and simpler'  Title='Planes, trains and auto-fill: The future of holiday buying is faster, smarter and simpler'
News / Technology
Planes, trains and auto-fill: The future of holiday buying is faster, smarter and simpler
By Viewpoints | February 14, 2018
This is a viewpoint from Sébastien Pichon, industry manager, travel, at Google UK. When it comes to travel, customers have become an impatient bunch. People enjoy a reasonable amount of leisure tim Read More