Research

Airline and hotel apps less popular than OTA apps with Millennials
News / Technology
Airline and hotel apps less popular than OTA apps with Millennials
By Nick Vivion | January 21, 2015
Millennials are under-indexing on airline and hotel apps, while dramatically over-indexing in their usage of branded OTA apps. This finding challenges certain beliefs that the millennial is now boo Read More
Facebook still king of popular kids on social media, with highest engagement
News / Technology
Facebook still king of popular kids on social media, with highest engagement
By Nick Vivion | January 12, 2015
Much has been made about the impending demise of Facebook, most especially when considering the platform's waning popularity among teenage users. The stats related to the network's slowing user gro Read More
How to customize travel ancillaries for enhanced customer satisfaction
News / Distribution
How to customize travel ancillaries for enhanced customer satisfaction
By Nick Vivion | January 8, 2015
Successful customization of ancillaries leads not only to increased revenue but also higher customer satisfaction and improved overall business performance, according to recent research completed by F Read More
JAPAC Traveller Report reveals airport engagement across 12 airports
News / Online
JAPAC Traveller Report reveals airport engagement across 12 airports
By Nick Vivion | December 9, 2014
Location intelligence company AdNear has released its JAPAC Traveller Report, which goes deep into traveler engagement with smartphone and apps across twelve of the biggest regional airport hubs. O Read More
More Americans set to travel during holidays than in year past
News / Online
More Americans set to travel during holidays than in year past
By Nick Vivion | December 2, 2014
It's important for travel marketers to stay tuned to the pulse of travelers, as their travel spend directly impacts the flow of outbound marketing dollars and inbound revenue. The data folks at Ame Read More
What travelers hate the most about their travel apps during holidays
News / Technology
What travelers hate the most about their travel apps during holidays
By Nick Vivion | November 21, 2014
Testing specialists Soasta have delivered another Holiday Traveler Behavior Study, outlining the areas of peak frustration for mobile travelers. The survey was deployed in partnership with Switchfl Read More
Seat density tool shows how US airlines managed to post highest margins yet
News / Distribution
Seat density tool shows how US airlines managed to post highest margins yet
By Nick Vivion | November 7, 2014
Oliver Wyman's annual Airline Economic Analysis uses a fascinating seat density tool to demonstrate how US-based airlines managed to post their best margins yet. The tool also underlines the essential Read More
WiFi Growth Map says we'll have one hotspot for every 20 people
News
WiFi Growth Map says we'll have one hotspot for every 20 people
By Nick Vivion | November 4, 2014
Analysis from WiFi specialist iPass offers a rare deep-dive into the global growth of WiFi over the next four years. The WiFi Growth Map is an interactive tool with a slider that allows users to se Read More
How travel brands are using platform discrimination to adjust pricing
News / Technology
How travel brands are using platform discrimination to adjust pricing
By Nick Vivion | October 27, 2014
A recent research report out of Northeastern University has looked at a few travel brands to determine how pricing is impacted by various characteristics of a particular user's session. The statist Read More
Contrarian statistics show rebound of PC market
News / Technology
Contrarian statistics show rebound of PC market
By Nick Vivion | October 9, 2014
After the on-going onslaught of tech news around "the PC is dead, long live mobile," one would think the PC's gravestone was firmly planted. However, a recent set of statistics has given a contrarian Read More
Survey says: Brits pick up mobile phones over 200 times daily
News / Online
Survey says: Brits pick up mobile phones over 200 times daily
By Nick Vivion | October 8, 2014
Common knowledge is that the mobile phone has already supplanted the desktop in the cultural everyday - users across the planet are picking up the smartphone first and foremost, referring to it regula Read More
State of enterprise social marketing report shows mega brands still investing heavily
News / Online
State of enterprise social marketing report shows mega brands still investing heavily
By Nick Vivion | September 11, 2014
Spredfast's latest enterprise social marketing report highlights a continued increase in budget for social marketing efforts amidst a shift towards using social as a tool to boost non-social marketing Read More
TripAdvisor shares top on-site engagement strategies for hotels
News / Distribution
TripAdvisor shares top on-site engagement strategies for hotels
By Nick Vivion | September 3, 2014
TripAdvisor is a master of traveler engagement. The company thrives when users consult the website for every hotel purchasing decision, and therefore has a completely vested interest in ensuring activ Read More
As digital media now primarily consumed on mobile, brands must keep up
News / Technology
As digital media now primarily consumed on mobile, brands must keep up
By Nick Vivion | August 22, 2014
comScore has released its latest report looking at the digital media consumption habits of American consumers, offering yet another reminder that brands must keep up in order to maintain mindshare. Read More
YouTube sees spike in consumption of branded travel videos
News / Online
YouTube sees spike in consumption of branded travel videos
By Nick Vivion | August 15, 2014
YouTube has seen a year-over-year spike in consumption of branded travel videos, with views of travel content up 118% according to a new whitepaper. The whitepaper highlights other unique character Read More