Research

Mobile and millennials continue to dominate tours and activities online booking
News / Distribution
Mobile and millennials continue to dominate tours and activities online booking
By Linda Fox | September 12, 2019
A study from TourScanner finds smartphones are dominant for searching tours and activities and millennials are leaders in online booking. Read More
destination marketing month part 1 dmos
News / Online
Destination marketing, part 1: The evolving - and expanding - role of DMOs
By Mitra Sorrells | September 9, 2019
We begin our month-long look at destination marketing with analysis of how the role of DMOs has grown over the years. Read More
tripadvisor free wi fi restaurants
News / Technology
TripAdvisor will offer Wi-Fi services to restaurants to help their marketing efforts
By Mitra Sorrells | August 20, 2019
TripAdvisor Wi-Fi Plus is a new option to enable restaurants to offer free Wi-Fi to their guests in return for sharing their email or social media credential. Read More
fuel-leisure-vacation-planning
News / Online
Influential travel sites for booking not always the big players
By Linda Fox | July 19, 2019
Online travel agents might be spending billions on marketing yet very few make the cut when it comes to sites used to choose a hotel. Read More
online-travel-booking-yieldify
News / Online
Frustration with online travel booking continues as consumers consult more sites
By Linda Fox | June 13, 2019
The web was supposed to make booking travel easier, faster and more accessible - but the reality is somewhat different, according to research. Read More
Phocuswright Europe preview Mark Tanzer
Interview / Online
In the green room at Phocuswright Europe with... Mark Tanzer
By PhocusWire | April 19, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick... Next up: ABTA CEO Mark Tanzer. Read More
northstar-acquires-centaur-travel
News / Distribution
Northstar Travel Group acquires Travel Technology Europe owner Centaur Media Travel
By PhocusWire | April 10, 2019
Northstar Travel Group acquires Centaur Travel Media, owner of the Business Travel Show and Travel Technology Europe. Read More
arival-research-tours-activities
News / Distribution
Google and TripAdvisor stand out for tour and activity research
By Linda Fox | March 12, 2019
More than half of travelers (56%) say they used Google and 38% say they used TripAdvisor to help plan activities. Read More
Skyscanner Trello integration
News / Technology
Skyscanner enables flight search through Trello platform
By Mitra Sorrells | March 7, 2019
Skyscanner has created an integration with Trello, a visual organization and collaboration tool. Read More
Minding your language - Booking Holdings' study shows English a possible barrier to online adoption
News / Online
Minding your language - Booking Holdings' study shows English a possible barrier to online adoption
By Linda Fox | January 22, 2019
The study of 1,000 digital leaders and experts in China, India and Indonesia reveals that 79% view the internet as a necessity and 82% see it as a “fundamental right.” Read More
From investors to incubators - a look inside the vast travel startup ecosystem
News / Startups
From investors to incubators - a look inside the vast travel startup ecosystem
By Kevin May | January 15, 2019
A five-year examination of the sector reveals a wide array of incubators, investors and communities dedicated to helping new businesses in the travel industry. Read More
VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
Interview / Technology
VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
By Kevin May | December 11, 2018
Tinyclues' AI-first solution reinvents how marketers work while doubling their campaign revenue and improving the customer experience. Read More
Gen Z reignites traveler affinity for mobile apps
News / Technology
Gen Z reignites traveler affinity for mobile apps
By Linda Fox | November 27, 2018
Generation Z travelers are looking for mobile apps and services to help them budget and plan trips as well as to organize and share their experiences on return. Read More
Google new travel tools October 2018
News / Online
Google adds new features to travel planning tools
By Mitra Sorrells | September 27, 2018
Google is adding tools to its travel portfolio to simplify and expedite the trip planning process.  Read More
Expedia Group Chinese travel survey
News / Online
Chinese millennials nearly doubled travel spending in the past year
By Mitra Sorrells | September 19, 2018
Chinese residents born after 1990 are fueling a surge in international travel, with a preference for local experiences, independent accommodations and long-haul destination.   Read More
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