Public Relations

Opinion / Online

Hello? Is anybody there? Travel companies are often ignoring customers

By Can Ozdoruk - Netomi | June 2, 2021

A new report from Netomi finds travel companies are failing to meet the demands of the modern traveler and are at risk of losing revenue and loyalty as a result. Read More

News / Online

Airbnb expands remote work partner program

By Mitra Sorrells | May 7, 2021

Airbnb is providing gifts cards for remote workers to stay in one of their properties in communities that are trying to entice them to relocate. Read More

News / Online

Why virtual tours and activities will stick around after the pandemic

By Mitra Sorrells | March 4, 2021

Companies providing online tours and activities - including Amazon - say they plan to keep virtual experiences around even after the pandemic ends. Read More

Interview / Startups

Sounding Off: Why startups should be careful with their roadmaps

By PhocusWire | February 5, 2021

Thankfully, the sector has (mostly) moved on from the days of the "travel is totally broken - we're going to fix it" messaging from startups. Read More

Interview / Online

How I Got Here, episode 43 - Varun Khona of Headout

By PhocusWire | September 24, 2020

The Headout story is a classic startup tale involving hard times in New York City and an appearance on a TV reality show. Varun Khona tells it to PhocusWire's Kevin May and David Litwak of Mozio. Read More

Opinion / Technology

As fewer people fly, destination marketing becomes a domestic game

By Bill Obreiter - ADARA | September 8, 2020

For destination marketers, it’s critical to understand how to navigate this new world, where fewer people will be flying. Read More

Interview / Distribution

How I Got Here, episode 32 - Ben Baldanza of Spirit Airlines

By PhocusWire | July 9, 2020

Ben Baldanza is credited with transforming Spirit Airlines into an ultra-low-cost carrier and creating many of the strategies that its rivals have since copied. He talks to PhocusWire's Kevin May and... Read More

News / Technology

Destination X - The new normal in tourism

By PhocusWire | May 27, 2020

Have we learned anything, or do we race back to the same mistakes that many destinations and attractions were making prior to the outbreak? Read More

News / Technology

Destination X - Reopening for tourism after coronavirus

By PhocusWire | May 19, 2020

How to reopen for tourism after the coronavirus outbreak is tricky, with concerns around social distancing - to name just one element - added to an existing visitor strategy. Read More

News / Online

Destination X - Smart strategies to do right now (instead of making promo videos)

By PhocusWire | May 12, 2020

There are some extremely important things destinations should be doing during this period of, for many, zero tourists coming in. Read More

News / Technology

Destination X - Using the new normal to limit visitors and manage overtourism

By PhocusWire | May 5, 2020

Aside from reduced pollution and car accidents, the crisis brought on by COVID-19 may offer an opportunity to make some much needed (and politically difficult) changes to tourism policies. Read More

News / Technology

Destination X - How coronavirus will force destinations to stop overtourism

By PhocusWire | April 28, 2020

The destruction caused by the coronavirus provides destinations an opportunity to make long-overdue smart and sustainable tourism decisions. Read More

News / Technology

Destination X - Getting business in order first for cruise

By PhocusWire | April 21, 2020

If there is one segment of the travel, tourism and hospitality sector that will need help more than others in the months to come, it's probably the cruise industry. Read More

Interview / Online

Sounding Off: The right strategy can alter a brand's course

By PhocusWire | April 17, 2020

A critical element for Airbnb will be how it demonstrates to its hosts that they are still special and are not just the supply chain in the same way that property owners are for countless other... Read More