Phocuswright Conference 2020

With leisure travel stalled, meetings and events cancelled and short-term rentals taking the spotlight, hotel leaders are in the hot seat. Read More

Now is the time for destinations to build strategies to manage the recovery and avoid some of the problems that developed as a result of too many tourists flooding popular areas. Read More

Rachel Barger, senior vice president of global enterprise sales at Cisco Systems, speaks about technology trends emerging from the periods of lockdown and what they mean for the travel industry. Read More

The Phocuswright Conference 2020's dragons give their take on the biggest trends, promising players and what’s next for online travel innovation and investment. Read More

Our Hot 25 this year is a collection of companies that have survived the onset of the global pandemic and that can, as equally important, thrive in 2021. Read More

Andrea Kates, managing director of consultancy Futureproofing: Next, explains the "pyramid of possibilities" at The Phocuswright Conference 2020. Read More

Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More

Honest and interesting - just with fewer wisecracks than during normal years. That was Kayak CEO Steve Hafner's appearance at The Phocuswright Conference 2020. Read More

The Healthy Sail Panel brings together many voices from across the cruise industry to ensure a safe return to sailing. Read More

As we look forward to better times ahead in 2021, we invite you to feast on our favorite interviews of the last 12 months. Read More

Martinique Lewis, a diversity in travel consultant, says travel companies need to look across everything they touch internally and externally and grade themselves on their diversity.  Read More

At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often inevitability – of staffing reductions has been the most difficult part of the pandemic. Read More

Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern discussed the company's multi-brand strategy, Google and more. Read More

How do you change customer perceptions and jumpstart business after a downfall? Some of the most battered, but resilient, travel businesses worked hard during 2020 to keep it together. Read More

We present a list of the most popular videos that we've produced at PhocusWire and those we've been involved with during Phocuswright's virtual conferences during 2020. Read More