PhocusWire News

VIDEO: Using travel payments to gain loyalty and increase conversions
News / Technology
VIDEO: Using travel payments to gain loyalty and increase conversions
By PhocusWire | October 1, 2021
Refunds and chargebacks have exploded during the pandemic, causing cash flow challenges for online... Read More
VIDEO: Customer acquisition in alternative accommodation
News / Distribution
VIDEO: Customer acquisition in alternative accommodation
By PhocusWire | September 30, 2021
The promise of convenience and not having to rub shoulders with other guests was enough to give the... Read More
VIDEO: Airbnb on rental regulation and working with communities
News / Online
VIDEO: Airbnb on rental regulation and working with communities
By PhocusWire | September 28, 2021
Airbnb's Chris Lehane discusses the platform's work with governments and local authorities during the... Read More
VIDEO: A time for product to take center stage
News / Technology
VIDEO: A time for product to take center stage
By PhocusWire | September 24, 2021
Nobody wants to say that took advantage of a global crisis - but the reality is that the last 20... Read More
sounding-off-131-tripadvisor
Interview / Online
Sounding Off: Tripadvisor Plus changes show the complexity of travel subscriptions
By PhocusWire | September 24, 2021
Tripadvisor's U-turn this week on the structure of Plus raises more questions than it answers about... Read More
VIDEO: Recentering, recruiting and rebuilding travel's future
News / Online
VIDEO: Recentering, recruiting and rebuilding travel's future
By PhocusWire | September 23, 2021
Speaking during Phocuswright’s Diversity in Leadership event, a panel of experts discusses how travel... Read More
VIDEO: New audiences and where to spend your travel marketing budget
News / Online
VIDEO: New audiences and where to spend your travel marketing budget
By PhocusWire | September 21, 2021
Phocuswright managing director Pete Comeau discussed a range of marketing-related issues with Michael... Read More
VIDEO: Building a future with equality at its heart
News / Online
VIDEO: Building a future with equality at its heart
By PhocusWire | September 20, 2021
Speaking during Phocuswright’s Diversity in Leadership event, UN Women UK’s Simon Gallow explains why... Read More
Sounding Off: Leaders must use this time to make a difference
Interview / Online
Sounding Off: Leaders must use this time to make a difference
By PhocusWire | September 17, 2021
Important issues around diversity and sustainability are the ones that perhaps are not front of mind... Read More
VIDEO: How can the concept of hope help the travel industry thrive?
News / Online
VIDEO: How can the concept of hope help the travel industry thrive?
By PhocusWire | September 16, 2021
Speaking during Phocuswright's Diversity in Leadership event, Accenture's Blair Taylor explains how... Read More
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TUI Group credits AI-driven cost savings for Q3 results
August 12, 2026
TUI Group credits AI-driven cost savings for Q3 results
TUI Group CEO Sebastian described AI as a game changer for customer service and yield management,... Read More