Payments

Stay informed on travel payment innovations, including fintech solutions, fraud prevention, and digital transactions driving seamless customer experiences.

covid-flaws-payment-systems-carlo
News / Technology
How COVID exposed flaws in antiquated hospitality payment systems
By Mitra Sorrells | October 19, 2020
Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is a centralized payment system for large brands. Read More
TravelPerk creates marketplace to offer additional services to corporate travelers
News / Technology
TravelPerk creates marketplace to offer additional services to corporate travelers
By Linda Fox | September 30, 2020
TravelPerk wants customers and partners to build and integrate new or existing apps within the marketplace, as well as utilize a developer hub for testing technology. Read More
kkday-series-c-75m
News / Distribution
KKday raises $75M Series C to grow new tour and activity product
By Mitra Sorrells | September 29, 2020
KKday launched its new booking management platform, Rezio, in March and says it has servied 150,000 customers as the demand for local experiences grows. Read More
Booking.com pursues domestic growth, downplays "connected trip" strategy
News / Online
Booking.com pursues domestic growth, downplays "connected trip" strategy
By Mitra Sorrells | September 29, 2020
The online travel agency is updating its products, payment methods and marketing strategies to better serve domestic travelers. Read More
Touchless tech: The simple - and advanced - ways ground transport providers are encouraging travel
News / Technology
Touchless tech: The simple - and advanced - ways ground transport providers are encouraging travel
By Jill Menze | September 16, 2020
For ground transportation providers, COVID-19 is accelerating the need for both simple touch-free technology as well as more advanced solutions to rebuild traveler confidence and restore revenues. Read More
klook-grab-partnership
News / Distribution
Southeast Asian super app Grab adds tour and activity bookings through Klook
By Mitra Sorrells | September 2, 2020
Grab users will be able to book and pay for Klook's tour and activity offerings in the Grab app. Read More
WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport
News / Technology
WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport
By PhocusWire | August 26, 2020
We discuss key insights from a survey of 33,000 people across 12 countries to find out how they pay for travel and the importance of payments in the booking experience. Read More
meka-morris-opinion-cashless-payments
Opinion / Technology
How cashless payments can help hotels on the road to recovery
By Meka White Morris - Tappit | August 13, 2020
Digital payment systems provide better hygiene than cash and can provide hotels with valuable data. Read More
British Airways taps fintech startup Banked for new loyalty offering
News / Technology
British Airways taps fintech startup Banked for new loyalty offering
By Jill Menze | August 11, 2020
Through the partnership, British Airways Executive Club members who make an online purchase with a Banked merchant can collect Avios during checkout. Read More
Touchless tech: Airports and airlines take steady steps to restore confidence in flying
News / Technology
Touchless tech: Airports and airlines take steady steps to restore confidence in flying
By Linda Fox | August 4, 2020
Continuing our series on the new normal in the travel experience, PhocusWire looks at touchless tech initiatives in aviation. Read More
Hotel payment optimization long overdue - and "just in time"
From Our Partners / Technology
Hotel payment optimization long overdue - and "just in time"
By Ixaris | July 31, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed and safe, but also to know more about them and to keep them engaged through relevance and... Read More
contactless-tech-hotels
News / Technology
Touchless tech: How hotels are preparing for a post-COVID guest experience
By Mitra Sorrells | July 28, 2020
Contactless technology solutions are now a top priority for hoteliers are around the world. Read More
Five tips about payments as airlines resume flying
Opinion / Technology
Five tips about payments as airlines resume flying
By Adnan Beig - Amadeus | July 24, 2020
How the industry receives and administers payments is changing as airlines navigate the COVID-19 pandemic. Right now, there isn’t a travel business on the planet that can afford to lose a sale. Read More
ola-corporate-expands
News / Online
Ola expands corporate mobility solution to markets outside India
By Mitra Sorrells | July 23, 2020
The corporate platform is now available to customers in the United Kingdom, Australia and New Zealand. Read More
India’s SpiceJet airline takes over team and technology of Ixigo’s Travenues subsidiary
News / Technology
India’s SpiceJet airline takes over team and technology of Ixigo’s Travenues subsidiary
By Mitra Sorrells | July 22, 2020
Ixigo launched Travenues in early 2019 to develop e-commerce solutions for airlines. Read More
The Phocuswright Conference 2026