Opinion

Opinion / Technology

Can a revolution fix the travel management world?

By Timothy O'Neil-Dunne - T2Impact | February 24, 2025

Many TMCs are no longer fit for purpose. They are drowning in data, fighting archaic processes and stuck in a business model optimized more for survival than service delivery.... Read More

Opinion / Technology

Is 2025 the year of payments transformation?

By David Doctor - Outpayce from Amadeus | February 18, 2025

Predictions from Outpayce CEO David Doctor who believes many travel companies will put payments at the top of their priority list in 2025.... Read More

Opinion / Distribution

If NDC is a first building block in airline retailing, what comes next?

By Tye Radcliffe - Accelya | February 10, 2025

Accelya's Tye Radcliffe argues that NDC is here stay and presents potential next steps as the airline industry's journey to retailing matures.... Read More

Opinion / Online

How "Operator" changed the travel shopping game

By Christian Watts - Magpie | February 6, 2025

OpenAI's "Operator" has the potential to remove much of the manual work from travel search and booking as well as enable deeper research and more flexibility.... Read More

Opinion / Online

Cybersecurity wake-up call: New risks and vulnerabilities in hospitality

By Josh Jacobson - HackerOne | February 3, 2025

As the hospitality industry settles into 2025, cybercriminals are just heating up.... Read More

Opinion / Startups

Whether to seek venture capital or private equity for your STR startup

By Shahar Goldboim - Boom | January 24, 2025

CEO of Boom, Shahar Goldboim, finds that the best decisions when it comes to funding come from listening to all perspectives, learning from peers and staying true to your vision.... Read More

Opinion / Technology

What deregulation could mean for U.S. airlines and the payment industry

By Tom Randklev - CellPoint Digital | January 21, 2025

Tom Randklev of travel payments orchestration provider CellPoint Digital considers what Donald Trump's second term in office may mean for regulatory issues impacting airlines and the broader industry. ... Read More

Opinion / Online

Why AI agents will supercharge, not bypass, OTAs

By Mario Gavira | January 6, 2025

Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic AI as they leverage the tech foundations and financial models they have spent years developing.... Read More

Opinion / Technology

How blockchain can revolutionize customer engagement in travel

By Can Taner - Bitpace | January 3, 2025

Travel loyalty programs are becoming outdated and blockchain-based token systems may be the new solution.... Read More

Opinion / Technology

How will the European Digital Identity Wallet impact travel in 2025?

By Henk Marsman and Annet Steenbergen | December 19, 2024

The EU Digital Identity Wallet can improve identification, streamline travel and enhance convenience for travelers and providers. ... Read More

News / Online

AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024

By PhocusWire | December 13, 2024

This year's most popular op-eds were heavy on AI and also covered algorithms, the possible acquisition of Expedia and major incidences like the CrowdStrike outage.... Read More

Opinion / Technology

How increasing professionalization and technology can save STRs from anti-tourism sentiment

By Frederik Lerche-Lerchenborg - Lavanda | December 12, 2024

Lavanda's CEO argues that professionalization in short-term rentals and technology can improve how rentals are managed and address the anti-tourism sentiment seen in popular destinations recently.... Read More

Opinion / Technology

AI agents and the future of online travel agencies

By Christian Watts - Magpie | December 9, 2024

OTAs are the platform play of the travel industry but how will they adapt as AI agents — who aren't influenced by marketing messages and slick site designs — become the norm?... Read More

Opinion / Technology

How the hospitality industry can best exploit AI

By Tim Davis - Pace Dimensions | December 6, 2024

Tim Davis of Pace Dimensions explores how the hospitality industry can take advantage of the technology across a number of front and back office processes.... Read More

Opinion / Technology

The inevitable shift towards technology consolidation in short-term rentals

By Saber Kordestanchi - Hostaway | November 26, 2024

Hostaway co-founder Saber Kordestanchi discusses how all-in-one property management systems in vacation rentals could boost professionalization of the industry.... Read More

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