Opinion

What destinations can learn from data around March Madness
Opinion / Online
What destinations can learn from data around March Madness
By Scott Garner - ADARA | March 19, 2018
For the NCAA basketball tournament, college loyalists are traveling in shows of support for their favorite teams. Here’s how the Arizona Office of Tourism used travel data to quantify the impact of its March Madness advertising campaigns for travel to Phoenix in 2017.... Read More
Everything hoteliers need to know about GDPR
Opinion / Technology
Everything hoteliers need to know about GDPR
By William Beckler - ALICE | March 16, 2018
At ALICE, we've been working hard to fully understand the General Data Protection Regulation (GDPR) and its obligations on us and our customers. In order to help hoteliers figure out what is going on, we're sharing a guide with what we've learned.... Read More
A battle for hearts and homes - that would be Airbnb and Booking.com
Opinion / Online
A battle for hearts and homes - that would be Airbnb and Booking.com
By Douglas Quinby - Phocuswright | March 14, 2018
It's shaping up to become one of travel's great competitive rivalries: Airbnb versus Booking.com.... Read More
airline-dynamic pricing
Opinion / Distribution
Dynamic pricing should be changing the game for airlines
By Rajendran Vellapalath - TPConnects | March 1, 2018
Let me start by saying that dynamic pricing isn’t something new. In fact its origins go way, way back to the midst of time, when pricing was simply influenced by supply and demand.... Read More
The democratization of travel and the future of airline innovation
Opinion / Technology
The democratization of travel and the future of airline innovation
By Kevin Krone - Uplift | February 28, 2018
The airline business exists to bring people together. An important part of the industry’s mandate should be democratizing the process of air travel, making new experiences and destinations affordable for those who could never access them before.... Read More
Travel opportunities - and distribution challenges - in the blockchain
Opinion / Technology
Travel opportunities - and distribution challenges - in the blockchain
By Sara Pavan - Amadeus | February 22, 2018
In 48 BCE, the historic city of Alexandria was destroyed by Caesar’s army, including its world-famous library. Today, if a library was destroyed, its records would live on in other libraries and on the internet. This is the inherent power of a decentralized database - and of blockchain.... Read More
airbnb-hotel-distribution-analysis
News / Distribution
Can Airbnb trigger a revolution in hotel distribution?
By Cesar Lopez - Mirai | February 20, 2018
Given the size of Airbnb, recent coverage of its potential to open up to hotel distribution has been well worth the fanfare.... Read More
Older travelers rely on OTAs, Gen Z looks to mobile for trip inspiration
News / Online
Older travelers rely on OTAs, Gen Z looks to mobile for trip inspiration
By Jill Menze | February 20, 2018
Online travel agencies are the planning and booking tool of choice for older generations of European travelers, while younger consumers are increasingly turning toward smartphones before and during trips.... Read More
The journey before the journey: How travel marketers establish trust with consumers
Opinion / Online
The journey before the journey: How travel marketers establish trust with consumers
By Jim Price - PebblePost | February 19, 2018
The last couple of decades have seen the advent of some very useful and powerful trip planning and booking tools, but planning a vacation is not just scientific, it is emotional, aspirational and inspirational.... Read More
Online travel agency fightback: Tactics to lure direct bookings
Opinion / Distribution
Online travel agency fightback: Tactics to lure direct bookings
By Max Starkov - HEBS Digital | February 6, 2018
As the travel planning journey continues to become increasingly more complex, hoteliers need to be looking for more impactful ways to engage and retain their best potential guests.... Read More
An insider's tale on hotel website conversion rates
Opinion / Distribution
An insider's tale on hotel website conversion rates
By Jean-Louis Boss - Fastbooking | February 2, 2018
The conversion rate of a hotel website is determined by so many factors that one shouldn’t be fooled into trying to meet an industry average.... Read More
phocuswire-quarterly-learnings-1
News / Online
Three months in - what are you reading and what are we doing?
By Kevin May | February 1, 2018
We've been looking back this at our first three months at PhocusWire - and wanted to share some details with you.... Read More
Prepare for impact: autonomous vehicles will reshuffle the travel industry
Opinion / Technology
Prepare for impact: autonomous vehicles will reshuffle the travel industry
By Alex Bainbridge - The Spontaneous Travel Company | January 26, 2018
Self-driving vehicles will, along with Blockchain, perhaps, be the next big industry-wide invention to make and break companies.... Read More
Airlines should consider these critical trends (or fall behind)
Opinion / Technology
Airlines should consider these critical trends (or fall behind)
By Dave O'Flanaghan - Boxever | January 25, 2018
We are witnessing a "coming of age" for airlines and their associated approaches to MarTech.... Read More
Investigation: How airlines gain an edge through pricing (Part Two)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part Two)
By Riccardo Boin and others - McKinsey | January 24, 2018
Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points.... Read More