Opinion

A look at the four most important trends of the year worth saluting.... Read More

My first encounter with the author Ursula K Le Guin was through The Left Hand Of Darkness, which I read as a girl growing up in Penang, Malaysia.... Read More

Digital will continue to transform travel in 2019. You may still be selling holidays, flights or accommodation but the way you do so has significantly shifted and will keep doing so.... Read More

The vacation and short-term rental industry is an exciting place for startups right now. There’s been plenty of investment flowing in, with lots of growth, which has created momentum.... Read More

Friction in travel is unavoidable. Here's how brands can use technology to turn adverse customer experiences into positive brand relationships.... Read More

With passenger numbers set to double over the next twenty years, the aviation industry will need to keep up with the demands of an increasingly connected and tech-savvy traveler.  ... Read More

Consolidation among hotel groups, a slowdown in the alternative accommodations space and airline websites selling hotel inventory were trends seen in 2018 that will continue into 2019. As the year comes to an end, Hotelbeds is sharing insights on those topics and more in its review of 2018 and forecast for 2019.... Read More

Four of the biggest players - TripAdvisor, Airbnb, Booking.com and Expedia - are approaching the tours, activities and experiences category from angles that leverage their respective strengths. Here's how things might play out in the next year.... Read More

Artificial intelligence applications that are currently being used in the travel and hospitality industries boast a myriad of benefits - from booking flights and hotels to organizing a traveler’s itinerary or suggesting places to visit - all through the platform of your choice. ... Read More

It’s easy to overestimate or underestimate the impact that any single issue will have on travel businesses next year. Given all of this, here are my top predictions for the travel industry in 2019.... Read More

Reports on the Marriott guest data breach have suggested the most probable cause was a result of the technology platform deployed by Starwood under the name “Valhalla.” ... Read More

This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked.... Read More

In an ideal situation for hotels, travelers looking for overnight accommodations would just come directly to them - by walking into the lobby, calling a 1‐800 number or visiting the hotel’s website. ... Read More

Businesses and consumers continue to discuss privacy regulations and legislation on a regular basis, especially in the travel industry.... Read More

Over the course of 2018, there have been forecasts that the travel industry is entering a new economy that wraps itself around what the business is trying to do.... Read More