Opinion

Are urban mobility apps the new online travel agencies?
Opinion / Distribution
Are urban mobility apps the new online travel agencies?
By David Litwak - Mozio | March 13, 2019
As more money gets poured into the sector, it's time to start thinking about urban mobility and how it intersects with the travel industry.... Read More
Reality check: Airbnb still has a long way to go after HotelTonight deal
Opinion / Online
Reality check: Airbnb still has a long way to go after HotelTonight deal
By Max Starkov - HEBS Digital | March 12, 2019
The hoopla over the Airbnb purchase of HotelTonight needs further analysis, with more challenges than opportunities ahead for the new owner if it wants to become an OTA.... Read More
Will travel brands bend to join the mobile "fold"?
Opinion / Technology
Will travel brands bend to join the mobile "fold"?
By Glenville Morris - Travelport Digital | March 11, 2019
Project Valley has finally become more than just a project. It became a proper announcement, with a proper release date but more importantly, it became a proper device: the Samsung Galaxy Fold.... Read More
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Opinion / Online
Ending the lip service - 3 steps for achieving gender parity in the travel industry
By Krista Pappas - Lola | March 8, 2019
Here are three things you and your company can do right now to take actual steps toward a more equal, more diverse travel company. ... Read More
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Opinion / Technology
Time to talk - using Google Assistant to book a hotel room
By Pablo Delgado - Mirai | March 7, 2019
It is becoming clearer that using voice commands to search for and book hotels is going to be disruptive in the hotel industry and will soon be changing the rules of the game.... Read More
Travel intermediaries must figure out how to automate better
Opinion / Technology
Travel intermediaries must figure out how to automate better
By Maxim Sevastianov - Traveknowledgy | March 7, 2019
Travel agencies and OTAs are required to automate in order to offer their clients with personalized services and enjoy a competitive advantage.... Read More
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Opinion / Technology
Why travel management companies have a responsibility to drive innovation
By David Thompson - American Express Global Business Travel | March 5, 2019
Business travel should be the most fertile ground for innovation in the traveler experience. However, the industry must first be willing to drive change rather than passively react to it.... Read More
As travel workplaces get more competitive, ladies, it’s time to take your seat at the table
News / Online
As travel workplaces get more competitive, ladies, it’s time to take your seat at the table
By Erika Moore - Travelport | February 27, 2019
Too often, women in the workplace deal with gender‐biased judgements and work/life imbalance – especially in male-dominated industries. It's time to change that.... Read More
Seamless and secure cross-border travel - the tech is here, collaboration needed next
Opinion / Technology
Seamless and secure cross-border travel - the tech is here, collaboration needed next
By Liselotte de Maar and Rajeev Kaul - Accenture | February 22, 2019
Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs stakeholders to participate.... Read More
The mobile-first world holds tremendous revenue potential for hoteliers - here's why
Opinion / Online
The mobile-first world holds tremendous revenue potential for hoteliers - here's why
By Max Starkov - HEBS Digital | February 20, 2019
As the travel planning process increases in complexity, hoteliers need to find ways to engage their best potential guests across multiple touch points and across all devices, especially mobile.... Read More
Will consumer demand for convenience transform the checked baggage experience?
Opinion / Online
Will consumer demand for convenience transform the checked baggage experience?
By LugLess | February 19, 2019
Just as the taxi business was slow to make changes with the proliferation of the on-demand economy, airlines' lack of innovation in the baggage handling area may be setting themselves up for the same fate: Their customers will look for new alternatives.... Read More
Distributed ledger technology can bring rate parity to hotel distribution
Opinion / Technology
Distributed ledger technology can bring rate parity to hotel distribution
By Nadim El Manawy - Arise Travel | February 15, 2019
We ask if distribution technology in use today has been designed with goals that are out of alignment with hotelier’s best interests... Read More
Regulators vs. online travel agencies - a level playing field coming for hotels?
Opinion / Online
Regulators vs. online travel agencies - a level playing field coming for hotels?
By Sam Weston - 80 Days | February 14, 2019
Breaking down what the recent rulings mean for the web intermediary and hotel ecosystem - and which player can capitalize.... Read More
Why customer data platforms hold immense potential for travel companies
Opinion / Technology
Why customer data platforms hold immense potential for travel companies
By Jim Price - MParticle | February 13, 2019
For travel companies, a CDP can add significant agility and resilience to infrastructure and organization, reduce operating costs and provide the necessary controls for proper data governance.... Read More
Six dirty truths about tours, activities and attractions
Opinion / Online
Six dirty truths about tours, activities and attractions
By Douglas Quinby - Arival  | February 12, 2019
Avoiding the PR headlines and focusing on what’s real and what really matters to creators and sellers of tours, activities and attractions.... Read More