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Opinion
Opinion
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Online
You’re not in tourism - a digital world means you’re in entertainment
By Charles Cunningham - Sparkloft Media
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July 12, 2019
In today’s social-focused world, competition for double taps, likes, favorites and shares is more intense than ever, with distractions not only coming from other brands, but also your audience’s own family and friends....
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Opinion
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Distribution
How metasearch became the most important marketing channel in travel
By Pablo Delgado - Mirai
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July 10, 2019
Six years on from their early phases, metasearch engines now dominate, exceeding investment in other ads in 2017 and growing even faster ever since....
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Opinion
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Technology
Industry innovation: Insider perspectives on how to make hospitality better
By Voyager HQ
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July 5, 2019
While it’s certainly not guaranteed that the hospitality industry will maintain its decade-long period of growth, technology continues to be a vital part of the story....
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Opinion
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Online
Why travel marketers must be always on and multichannel
By Stephen Taylor - Sojern
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July 4, 2019
To be successful in this era of convergence, travel providers must think more strategically, not just about inventory, but about how they’re selling entire experiences....
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Opinion
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Distribution
How independent hotels can win direct bookings
By Max Starkov - NextGuest Digital
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July 3, 2019
Here are the action steps independent hoteliers must undertake in order to win the direct booking of travel consumers......
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Opinion
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Online
The Amazon effect on travel customer service: Patience is no longer a virtue
By Ford Blakely - Zingle
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June 28, 2019
The old saying that patience is a virtue is no longer valid. Not in today’s world, where top brands like Amazon, Uber and Netflix have changed the expectations of consumers....
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Opinion
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Technology
Using relevance to future-proof travel brands in a downturn
By Michael Cahan - ADARA
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June 26, 2019
Modest demand growth requires a shift in thinking for travel marketers, who will need to try a bit harder to win their share of wallet in a tightening market....
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Opinion
/
Online
How Instagram breathed new life into destination marketing
By Richard Black - Sojern
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June 21, 2019
A few years ago, DMOs where just dipping their toe in the digital advertising water. Now, there's no stopping them as Instagram illustrates its huge opportunity for marketers....
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Opinion
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Online
Industry innovation: Insider perspectives on how to make tourism better
By Voyager HQ
|
June 20, 2019
The in-destination segment - worth an estimated $150 billion - continues to capture its fair share of attention in the broader travel industry. But it is evolving fast....
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Opinion
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Online
The evolution of the user experience in online business travel
By Simon Carmouche - PredictX
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June 19, 2019
It feels like the industry is finally getting around to giving some long-overdue attention to the relative quality of the user experience of booking and trip itinerary management. Maybe not?...
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Opinion
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Online
The A-to-Gen Z of travel loyalty
By Craig Brennan - SwitchFly
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June 14, 2019
The next generation of consumers don’t want one-size-fits-all rewards. They want to be recognized as individuals and they want rewards that are relevant to their needs and to their travel journey....
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Opinion
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Technology
Will sightseeing buses be first to globally scale with autonomous vehicles?
By Alex Bainbridge - Autoura
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June 12, 2019
Robo-taxis are a fool's errand. Instead, delivering experiences such as sightseeing via autonomous vehicle makes for a better near-term strategy....
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Opinion
/
Online
What happens to rate parity when Airbnb is an online travel agency?
By Gino Engels - OTA Insight
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June 11, 2019
As lines blur between platform and provider, there are some real questions around rate parity and price competitiveness in this brave new world....
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Opinion
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Technology
Aviation innovation: Insider perspectives on where the industry goes next
By Voyager HQ
|
June 10, 2019
Voyager HQ asked individual table moderators from this year’s summit to share some of the most compelling conversations and useful tidbits from their tables and from the day as a whole....
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Opinion
/
Technology
Collaboration, not competition, can make the travel industry a digital leader
By Rom Hendler - InnoVel
|
June 7, 2019
Travel, intangible and evolving, is a perfect example of a product particularly vulnerable to marketing myopia. So we should fix it, as an industry together....
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Travel brands continue to chase AI visibility as the landscape shifts
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Google removes vacation rentals unit from search results in the EEA
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Airlines’ ancillary revenue grows twice as fast as overall revenue
News
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Flagship launches with 3 tours and activities brands, further acquisitions planned
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Airbnb is making us rethink what a 'direct booking' really means
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Airbnb's Chesky outlines monetization strategy
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Marriott, Spotnana unveil CRS integration
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Navan increases revenue in Q2, acquires BoomPop to boost online meeting capabilities
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The untapped value of high-intent travel traffic
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The trust economy: How European travelers decide who to believe
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