Opinion

Are the investments by Booking Holdings and TripAdvisor about supporting their consumer offerings rather than offering compelling solutions for operators to run their businesses?... Read More

A study reveals that frequent business travelers feel they’re wasting time booking their own travel AND wasting time having someone else book it for them.... Read More

These developments may only pertain to a few thousand operator customers across these systems that also use these OTAs. And really only a smaller few that closely follow the industry politics across the tech and distribution sector.... Read More

There is a growing threat to the future of tours and activities: the loss of independence in reservation systems, thanks to acquisitions by TripAdvisor and Booking Holdings. At GetYourGuide, we don’t think this is healthy for the ecosystem in the long-term.... Read More

Transformation, Proven ROI and Push-and-pull are the three drivers that are fully interrelated and need to be addressed simultaneously by airlines.... Read More

If data breaches can happen to some of the biggest players in the business, whose cyber security budgets dwarf most businesses, how exposed are smaller groups and individual hotels?... Read More

Despite the ineluctable NDC promise carried aggressively by the leading airlines, others seem to be adopting a wait-and-see approach.... Read More

If you run a tour or activity company in 2019, you cannot succeed without a high‐performing website.... Read More

A new study from Amadeus and PPRO has found alternative payment methods have surpassed cards and cash combined in Asia and Europe and adoption in the U.S. is rapidly increasing.... Read More

In today’s social-focused world, competition for double taps, likes, favorites and shares is more intense than ever, with distractions not only coming from other brands, but also your audience’s own family and friends.... Read More

Six years on from their early phases, metasearch engines now dominate, exceeding investment in other ads in 2017 and growing even faster ever since.... Read More

While it’s certainly not guaranteed that the hospitality industry will maintain its decade-long period of growth, technology continues to be a vital part of the story.... Read More

To be successful in this era of convergence, travel providers must think more strategically, not just about inventory, but about how they’re selling entire experiences.... Read More

Here are the action steps independent hoteliers must undertake in order to win the direct booking of travel consumers...... Read More

The old saying that patience is a virtue is no longer valid. Not in today’s world, where top brands like Amazon, Uber and Netflix have changed the expectations of consumers.... Read More