Opinion

Over the next decade, we will witness an exponentially accelerated pace of change as digital native passengers and airport staff embrace transformative technologies.... Read More

With Airbnb’s announced IPO, 2020 is set to be a defining moment in the alternative accommodation industry’s lifecycle.... Read More

Travel brands will lead the way in marketing innovation in 2020, says Partnerize customer success director Lauren DeMetro.... Read More

In travel and hospitality, it’s tough to single out the most significant forecasts for next year, but these developments will be ones to watch in 2020.... Read More

Netomi CEO Puneet Mehta says 2020 will be a pivotal year for use of artificial intelligence in the airline industry. ... Read More

Expedia Group's strategy is unlikely to shift immediately, but it's not too late to apply a new position around acquisitions and put the business back on track at the top table.... Read More

Clearly, Mark Okerstrom's "Everest" was deemed one mountain too high by the chairman of the board, Barry Diller - but the ex-CEO was trying his hardest.... Read More

A combination of new technology and elevated standards will create the ultimate win-win-win, allowing suppliers, corporate travel managers and business travelers to work together towards unprecedented efficiencies and transparency.... Read More

Things are changing rapidly in the area of travel payments - an executive from Amadeus weighs in with four predictions for the coming year.... Read More

Combine a global army of local experts with Google’s unlimited capacity to track movements of all its Maps users and you get the picture: a rapidly expanding database of the nearly entire human knowledge of any place on earth.... Read More

Travelport's Simon Ferguson says Phocuswright's startup funding report tells the story of the travel industry's future.     ... Read More

A new voice-enabled era for travel is coming, and now is the time for brands to take advantage of it.... Read More

Machine learning is underused in the travel industry, yet it could significantly improve efficiency.... Read More

Philippe Der Arslanian shares his take from IATA's recent Airline Industry Retailing Symposium in Bangkok.... Read More

Apple has got to be one of the best examples of the modern brand loyalty concept, but what came first: product or brand?... Read More