Opinion

Responsible Travel CEO Justin Francis shares what's on his wish list for the tourism industry after COVID-19.... Read More

Placing women at the heart of travel and tourism in the post-COVID-19 world will be necessary not only to reflect the ongoing changes occurring in our society, but also to secure the future of an industry for which this global pandemic now represents a watershed moment.... Read More

When forecasts are inaccurate, bad decisions result. When forecasts are realistic and comprehensive, they help protect asset value until revenues start flowing again.... Read More

The most important role that founders and executive teams can take on now is disseminating the strategic gaps quickly and identifying who is the best placed in an organization to take on the duty of solving the problem.... Read More

The envisioned airport of the future would leverage intelligent operational and passenger technologies, along with innovation in AI, bio-metrics and mobility.... Read More

Airport technology and new customer interfaces can play a huge role in making the industry more resilient during a pandemic crisis, not to mention bringing in massive and sustainable operational and commercial benefits.... Read More

There are numerous issues in travel payments that must be addressed to not only to restore consumers’ confidence and trust, but also to reduce risk and improve efficiencies for travel agencies, tour operators and other intermediaries.... Read More

What should existing operators focus on in now and in the longer term? And where are there opportunities for new startups to address emerging needs?... Read More

The coronavirus crisis is affecting all aspects of the tours and activities sector - but some more than others.... Read More

When faced with the highly complex impacts that the COVID-19 situation brings, travel managers should think of their approach in terms of a "respond-prepare-return" framework.... Read More

After the brutal shock to the travel industry due to the coronavirus crisis, the vast majority of hotels stopped or questioned all their investments in online marketing, mainly Google Ads and metasearch.... Read More

As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction.... Read More

A critical element for Airbnb will be how it demonstrates to its hosts that they are still special and are not just the supply chain in the same way that property owners are for countless other platforms.... Read More

The state of travel startups will be completely upended in the coming months. It's time to ask some tough questions... Read More

Nobody knows what will happen next week, never mind three years from now. Where are you getting this data from to form your future predictions?... Read More