Opinion

telesat-op-ed
Opinion / Technology
It's time to future-proof in-flight and at-sea connectivity
By Manik Vinnakota - Telesat | June 10, 2021
New Low Earth Orbit satellite networks can enable air and cruise companies to offer travelers faster and more reliable connectivity.  ... Read More
launchtrip-op-ed-group-travel
Opinion / Online
The answer to group travel complexity? Transparency
By Julian Ing - Launchtrip | June 7, 2021
The smart use of technology and data can add much needed transparency to the group travel process.... Read More
Why hotels are experiencing a sweet moment in direct sales
Opinion / Distribution
Why hotels are experiencing a sweet moment in direct sales
By Pablo Delgado - Mirai | June 4, 2021
A huge increase in share has meant that many hoteliers have changed their passive or neutral attitudes towards direct sales, considering it a strategic pillar in their distribution.... Read More
netomi-customer-service-opinion
Opinion / Online
Hello? Is anybody there? Travel companies are often ignoring customers
By Can Ozdoruk - Netomi | June 2, 2021
A new report from Netomi finds travel companies are failing to meet the demands of the modern traveler and are at risk of losing revenue and loyalty as a result. ... Read More
Coaches and mentors can help the industry think through the recovery
Opinion / Technology
Coaches and mentors can help the industry think through the recovery
By Carrie Fabris - CareerFrame | June 2, 2021
Uncertainty is everywhere and each of us is 100% responsible for what we say, think, do, and feel. It’s up to each of us to take our professional destiny into our own hands.... Read More
technology-key-to-recovery-opinion
Opinion / Technology
Why technology is the key to getting the world moving again
By David Taylor - Publicis Sapient | May 25, 2021
As it emerges from crisis, the travel industry should not consider a return to normal but rather rebuild itself with the future in mind. ... Read More
Sounding Off: The travel industry must not be a turn-off for those with ideas
Interview / Online
Sounding Off: The travel industry must not be a turn-off for those with ideas
By PhocusWire | May 21, 2021
Nurturing new ideas and attracting bright people to the sector, in spite of the issues that will be in place for some time, should be a challenge that those with the means to help must grasp.... Read More
Will bureaucracy over vaccinations kill the travel industry?
Opinion / Distribution
Will bureaucracy over vaccinations kill the travel industry?
By Dan Richards - Global Rescue | May 19, 2021
Governments need to achieve a level of coordination to ensure the smooth reopening of borders.... Read More
Sounding Off: Travel is an emotional experience - now more than ever
Interview / Online
Sounding Off: Travel is an emotional experience - now more than ever
By PhocusWire | May 14, 2021
Travel brands will do well to consider the different types of emotions that people currently have, even if there is zero chance of them getting a booking from them this year.... Read More
How to help DMOs transform travel through data and technology
Opinion / Technology
How to help DMOs transform travel through data and technology
By Luca Romozzi - Sojern | May 14, 2021
A modern approach to destination marketing is needed, especially in this upcoming recovery phase, combining technology and collaboration.... Read More
Build now, pay later: How a reimagined booking experience can build customer confidence
Opinion / Online
Build now, pay later: How a reimagined booking experience can build customer confidence
By Dan Archer - Freestyle | May 13, 2021
A “build now, pay later” concept offers consumers the freedom they’re after, and could help the recovery of the travel industry.... Read More
How technology can define a new era of multi-day tours in travel
Opinion / Technology
How technology can define a new era of multi-day tours in travel
By Manuel Hilty - Nezasa | May 11, 2021
Multi-day tours have stood the test of time over a century and a half and the sector is now gearing up for growth in the post-pandemic era, driven by digitalization.... Read More
What is the early impact of Google's free booking links for hotels?
Opinion / Online
What is the early impact of Google's free booking links for hotels?
By Fran Diéguez - Mirai | May 10, 2021
Eight weeks after Google's big move in hotel advertising, the dust has settled and we are finally able to evaluate performance based on a variable previously unavailable: data.... Read More
Sounding Off: The travel management landscape had to change
Interview / Online
Sounding Off: The travel management landscape had to change
By PhocusWire | May 7, 2021
Two significant deals in business travel this week are an indication of where that sector currently finds itself - taking a few chances and capitalizing on the digitalization of the travel industry. ... Read More
Debunking myths around hotel lobby kiosks
Opinion / Technology
Debunking myths around hotel lobby kiosks
By Branigan Mulcahy - Virdee | May 7, 2021
Kiosks serve an important role in the hotel lobby today and will continue to do so even after COVID issues subside.... Read More