Opinion

Optimizing the traveler experience isn’t just about getting travelers where they need to go but being empathetic to their unique situations and easing the stress and frustrations associated with travel.... Read More

Acquiring multiple businesses as a startup has been quite a ride over the past nine months. Here are some of the learnings that Bookaway Group has taken from its experience.... Read More

The industry must streamline training, prioritize technology that is easy to use and educate the next generation of hospitality workers.... Read More

A swift resolution to the Ukraine crisis will be extremely welcome from a humanitarian perspective, most importantly, but a prolonged conflict will not be what a recovering industry - especially corporate travel - needs.... Read More

Despite the push for gender equality in STEM careers, women are still the minority in these fields. Change doesn’t happen overnight, but there are actions we can all take to balance the scales.... Read More

As a female business executive and a working mother, striving for gender equality and ensuring women are offered the same opportunities as their male counterparts is really important to me.... Read More

Whatever the rationale behnd the decision, Sabre has made a calculated move that it will have to face head-on from the industry and its partners, or change in the coming days and weeks.... Read More

An open distribution model reimagines how hotel selling works from the ground up.... Read More

Perhaps the only thing that airlines can do is work and optimize within the parameters that they have found themselves in.... Read More

It’s also important to remember the human touch as companies work to provide peace of mind and a positive experience for their guests.... Read More

Shifting traveler behavior has helped short-term rentals continue to surpass other accommodation types as the preferred method of travel. But with this popularity now comes opportunities and challenges.... Read More

The new CEO will need to consider whether the current strategy is one to continue with or if the wider seismic changes that many are predicting (Web 3, for example) coming down the pipe are worth facing head-on.... Read More

Improving non-rev booking tools for airline employees can help retain staff and increase overall traveler satisfaction.... Read More

The cost of a product is now coming into play - the annoying element that providers of many forms of accommodation tend to avoid, as it is a very tangible differentiator between property A or B.... Read More

By leveraging technology, the travel industry can attract diverse talent and foster an inclusive workforce.... Read More