Opinion

A security expert’s take on how travel and bots can peacefully coexist.  ... Read More

Decision-making in online travel is often based only on what the platform can provide in terms of options, rather than how the user might feel at the time.... Read More

Airline payment managers can avoid a repeat of the lockdown refund chaos and ensure customers enjoy a turbulence-free payments journey.... Read More

Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction.... Read More

The concept will need more than the promise of showcasing a destination or service for it to truly replace the physical enjoyments that travel can provide.... Read More

The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains.... Read More

The technology required to support this for the industry already exists and is being deployed by leading airlines. It just isn’t being fully utilized - yet.... Read More

The industry can continue to at least hope that systems are built in a modular way that allow for easy integration when a software provider is unable to carry out every task that is required.... Read More

Optimizing the traveler experience isn’t just about getting travelers where they need to go but being empathetic to their unique situations and easing the stress and frustrations associated with travel.... Read More

Acquiring multiple businesses as a startup has been quite a ride over the past nine months. Here are some of the learnings that Bookaway Group has taken from its experience.... Read More

The industry must streamline training, prioritize technology that is easy to use and educate the next generation of hospitality workers.... Read More

A swift resolution to the Ukraine crisis will be extremely welcome from a humanitarian perspective, most importantly, but a prolonged conflict will not be what a recovering industry - especially corporate travel - needs.... Read More

Despite the push for gender equality in STEM careers, women are still the minority in these fields. Change doesn’t happen overnight, but there are actions we can all take to balance the scales.... Read More

As a female business executive and a working mother, striving for gender equality and ensuring women are offered the same opportunities as their male counterparts is really important to me.... Read More

Whatever the rationale behnd the decision, Sabre has made a calculated move that it will have to face head-on from the industry and its partners, or change in the coming days and weeks.... Read More