Opinion

Sounding Off: In the Pac-Man of airline distribution, many can win
Interview / Distribution
Sounding Off: In the Pac-Man of airline distribution, many can win
By PhocusWire | April 22, 2022
The next five years or so could well be a multi-player, multi-level game of Pac-Man in airline distribution. We do not see just yet how the battle ends.... Read More
How hoteliers can use email to capture the return of travel
Opinion / Technology
How hoteliers can use email to capture the return of travel
By Jeff Haws - MessageGears | April 20, 2022
Even if we’re approaching pre-pandemic travel levels, you’re not communicating with time travelers from 2019. Travel has changed and so should a hotel's messaging.... Read More
Business travel, sustainability must co‐exist in era of mobility
Opinion / Technology
Business travel, sustainability must co‐exist in era of mobility
By Vivi Cahyadi Himmel - AltoVita | April 18, 2022
These key factors will drive conversions in the business travel space and help address climate change.... Read More
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Interview / Online
Sounding Off: A step in the right direction for climate awareness
By PhocusWire | April 15, 2022
A new framework creating uniform principles related to flight emissions data is an example of the type of collaborative effort needed to move the industry forward on the path to sustainability.... Read More
Decentralization is not a dirty word in hospitality
Opinion / Technology
Decentralization is not a dirty word in hospitality
By Vinod Kelwani - Technoheaven | April 13, 2022
When you evaluate the basis for a decentralized hospitality market, as a travel agent or online travel agency, you’d be forgiven for telling most people to go and wash their mouth out.... Read More
Sounding Off: Uber’s super app push comes at the right time
Interview / Online
Sounding Off: Uber’s super app push comes at the right time
By PhocusWire | April 8, 2022
Uber is making efforts to capture the door-to-door travel experience – and it might succeed.... Read More
The solution to missed revenue opportunities in hospitality
Opinion / Technology
The solution to missed revenue opportunities in hospitality
By Max Starkov - hospitality consultant and strategist | April 8, 2022
Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability.... Read More
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News / Online
Everyone hates bots, but the travel industry needs them
By Dr. Eduardo Rocha - GlobalDots | April 5, 2022
A security expert’s take on how travel and bots can peacefully coexist.  ... Read More
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Interview / Technology
Sounding Off: Travel must learn from the messiness of humanity
By PhocusWire | April 1, 2022
Decision-making in online travel is often based only on what the platform can provide in terms of options, rather than how the user might feel at the time.... Read More
How airlines can improve the post-COVID payment experience
Opinion / Technology
How airlines can improve the post-COVID payment experience
By Kristian Gjerding - CellPoint Digital | April 1, 2022
Airline payment managers can avoid a repeat of the lockdown refund chaos and ensure customers enjoy a turbulence-free payments journey.... Read More
The art of “flirting” and generating revenue for hotels
Opinion / Technology
The art of “flirting” and generating revenue for hotels
By Shawn Tarter & Steve Turk | March 31, 2022
Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction.... Read More
Sounding Off: Metaverse requires a big change in perception to be accepted
Interview / Technology
Sounding Off: Metaverse requires a big change in perception to be accepted
By PhocusWire | March 25, 2022
The concept will need more than the promise of showcasing a destination or service for it to truly replace the physical enjoyments that travel can provide.... Read More
Another dimension to diversity in travel: technology
Opinion / Distribution
Another dimension to diversity in travel: technology
By Pedro Camara and Manuel Hilty | March 23, 2022
The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains.... Read More
A call to airlines: start executing, stop innovating
Opinion / Technology
A call to airlines: start executing, stop innovating
By Irra Ariella Khi - Zamna | March 21, 2022
The technology required to support this for the industry already exists and is being deployed by leading airlines. It just isn’t being fully utilized - yet.... Read More
Sounding Off: Go modular, or go home, when it comes to tech interfaces
Interview / Technology
Sounding Off: Go modular, or go home, when it comes to tech interfaces
By PhocusWire | March 18, 2022
The industry can continue to at least hope that systems are built in a modular way that allow for easy integration when a software provider is unable to carry out every task that is required.... Read More