Opinion

I almost deleted the email—the travel industry can't afford to
News / Technology
I almost deleted the email—the travel industry can't afford to
By Timothy O'Neil-Dunne - T2 Impact | May 19, 2026
Timothy O'Neil-Dunne, principal of tech consultancy T2Impact, explains what suppliers, OTAs and intermediaries need to know about OpenAI's April privacy update.... Read More
Agentic commerce in travel: Who wins, who loses and what to do about it
Opinion / Technology
Agentic commerce in travel: Who wins, who loses and what to do about it
By Mario Gavira | May 11, 2026
Mario Gavira argues that travel companies face sharply different levels of exposure to agentic AI disruption, with loyalty, unique inventory and human expertise emerging as key defenses.... Read More
Vibe coding in STR tech: Hype vs. reality
Opinion / Technology
Vibe coding in STR tech: Hype vs. reality
By Shahar Goldboim - Boom | May 1, 2026
Shahar Goldboim, CEO and founder of Boom, argues that while vibe coding gives short-term rental operators more flexibility, the real opportunity lies in AI systems that can execute reliably without turning operators into system architects.... Read More
Travel loyalty has a customer measurement problem—payments data is the fix
News / Online
Travel loyalty has a customer measurement problem—payments data is the fix
By Prashant Shah - Galileo Financial Technologies | April 27, 2026
Prashant Shah, VP of product management at Galileo Financial Technologies, argues travel loyalty programs must use payments data beyond credit cards to identify and retain high-value customers.... Read More
An alternative roadmap to address overtourism
News / Online
An alternative roadmap to address overtourism
By Noam Toister - Travelier | April 20, 2026
As Earth Day approaches, Noam Toister, founder of Travelier, argues that digitizing ground and sea transport is key to enabling dispersal and easing overtourism.... Read More
The biggest AI skills gap hotel teams can't afford to ignore
News / Technology
The biggest AI skills gap hotel teams can't afford to ignore
By Florian Montag - Apaleo | April 17, 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt agentic AI successfully.... Read More
Why OTA share of experiences is so low
Opinion / Distribution
Why OTA share of experiences is so low
By Douglas Quinby - Arival | April 10, 2026
Douglas Quinby, the co-founder and CEO of Arival, shares some truth about sizing the global travel experiences sector.... Read More
Startup Stage: Travelese brings identity-based matching to travel discovery
Interview / Technology
Startup Stage: Travelese brings identity-based matching to travel discovery
By Cathy Walsh | April 6, 2026
The company uses a proprietary matching architecture to power travel discovery instead of relying on traditional keyword search.... Read More
The 3 phases of AI adoption—and why some travel companies fall short
Opinion / Technology
The 3 phases of AI adoption—and why some travel companies fall short
By Ragnar Fjölnisson - Kaptio | April 6, 2026
Ragnar Fjölnisson, the co-founder and CTO of Kaptio, explains why integrated platforms bringing together data, workflows and decision logic will win the next phase of AI development.... Read More
Startup Stage: Drifter targets AI discovery gap with visibility platform for destinations
Interview / Technology
Startup Stage: Drifter targets AI discovery gap with visibility platform for destinations
By Cathy Walsh | April 1, 2026
The startup monitors how destinations, hotels and attractions appear across AI platforms and offers tools to improve visibility.... Read More
Don’t ban AI pricing—improve transparency instead
News / Technology
Don’t ban AI pricing—improve transparency instead
By Timothy O'Neil-Dunne - T2Impact | March 31, 2026
Timothy O'Neil-Dunne, principal of tech consultancy T2Impact, argues that proposed AI pricing rules are misguided.... Read More
Why Google will win the agentic e-commerce race and what it means for travel
Opinion / Technology
Why Google will win the agentic e-commerce race and what it means for travel
By Mario Gavira - Travelier | March 23, 2026
Google doesn’t need to reinvent the wheel, it just needs to win against OpenAI to become the go-to AI travel assistant.... Read More
Agentic AI could do for travel what Amazon did for online shopping
Opinion / Technology
Agentic AI could do for travel what Amazon did for online shopping
By Aviel Siman-Tov - Oversee | March 11, 2026
Aviel Siman-Tov, CEO and co-founder of Oversee (formerly FairFly), discusses how agentic AI could transform travel companies’ response to disruption.... Read More
Hotel software: An unlikely winner in the AI reset
Opinion / Technology
Hotel software: An unlikely winner in the AI reset
By Jordan Hollander - HotelTechReport.com | March 2, 2026
HotelTechReport.com co-founder Jordan Hollander challenges industry concerns about AI's effect on applications, outlining what sets hotel software apart.... Read More
Always-on resilience: Why airlines must rethink disruption at scale
Opinion / Distribution
Always-on resilience: Why airlines must rethink disruption at scale
By Jitender Mohan - WNS | February 20, 2026
Jitender Mohan, business unit head of travel and leisure at WNS, discusses irregular operations in the airline industry and the need to focus on operational resilience.... Read More